Yeah, mutual aid works on the local level or in insular communities like long-term discord groups with a tight group of regular members. With community mutual aid, I’m generally in favor of just taking people at their word. If they say they need help, give them help. No need to interrogate them like the food stamp office will. You prevent people from abusing the system by simply not granting endless requests from the same person. Or if someone needs severe aid, at that point you can start actually verifying their story, helping them access government benefits, helping them find employment, etc.

But that kind of open approach works for in-person aid. It doesn’t work for anonymous online aid, where someone can use bots to spin up hundreds of convincing profiles each begging for money.

I just don’t think mutual aid works well in an online context. The only online context it works in is among communities like small discord groups where people know each other for years. But on a lemmy or mastadon-type service? Mutual aid is impractical. Any people asking for aid should be directed to local groups that can help them in person.