Those are just terrible employees who likely have such a sedentary way of working that they serve the same dozen clients every week and feel put out by anyone they don’t know.

Go back and fucking do it again. Seriously.

Punish them for not handling their goddamn job like professionals. In fact, when you go back to do it again, casually mention that you’ll be writing the branch manager and you’re glad they’re able to go to such lengths for you. I am not even kidding, they’re being passive-aggressive by performing this big act and deserve to lose even more of their time and patience. You don’t owe them anything, much less an explanation, you pay all their paychecks. You’re the person who has the money, they should be falling over themselves to make sure you, the guy with the money, is taken care of and secure. Their entire business model depends on making people feel comfortable leaving their money with them. You’re the boss.