Apple's lawyers argued that an angry customer "omits details" about a so-called "walk" where condensation built up in his AirPods Max, and that moisture in the company's flagship headphones is simply "more noticeable" than in competitors' models.
If you don’t understand what you are paying how do you know you are upgrading.
I am fully aware of what I am paying for. I pay for more convenience in my life and for that I don’t need I don’t want to understand everything underneath the surface. I want to take photos, maybe in bad lighting. For that I don’t want to read a manual, buy some extra equipment, take some sort of classes, etc. I don’t care about the underlying technology (long-time exposure, lense-shift, AI-stuff, etc.)
but in general you should care about what you are buying. If you go to buy a washing machine you don’t go and point finger and black and say I want this one.
Of course not. I also check the programs what the product is capable of and how it eases my daily life. Therefore I don’t need to know the material the barrel is made of, how many holes it has and if the water flows counterclockwise or not.
99% of your daily life problems is solved with literally any laptop, PC or phone out there right now.
Sure, but within the Apple world there is no initial setup or tweaking required. Set the default browser on a Windows PC to Chrome? Windows: “I sometimes don’t care”. Attach two external monitors to a Windows PC? Lottery game, which one is left and right. Close the laptop in the same setting? Windows will ask you for your fingerprint to log in.
I have encountered so so many absurd situations within the Windows world. Yes, maybe some Linux distro might be better, but just ask your neighbor two doors further to install it all on her own and I bet you she will fail.
What you are looking for is style over substance.
This mindset is the exact problem 80% of tec-savy people why there are still so many products that fail miserably in usability tests. No, they are NOT looking for “stylish” products (maybe some are, yes, but not the majority) but for products they can actually use without the need of taking care of them like a child (“I need an app to find those apps that drain my RAM on my Android device”.) or needing to take evening classes to sync contacts between phone and laptop.
Sorry to say, but declassing these customers as blatant sheep, thinking they run for style only is condescending.
I am fully aware of what I am paying for. I pay for more convenience in my life and for that
I don’t needI don’t want to understand everything underneath the surface. I want to take photos, maybe in bad lighting. For that I don’t want to read a manual, buy some extra equipment, take some sort of classes, etc. I don’t care about the underlying technology (long-time exposure, lense-shift, AI-stuff, etc.)Of course not. I also check the programs what the product is capable of and how it eases my daily life. Therefore I don’t need to know the material the barrel is made of, how many holes it has and if the water flows counterclockwise or not.
Sure, but within the Apple world there is no initial setup or tweaking required. Set the default browser on a Windows PC to Chrome? Windows: “I sometimes don’t care”. Attach two external monitors to a Windows PC? Lottery game, which one is left and right. Close the laptop in the same setting? Windows will ask you for your fingerprint to log in. I have encountered so so many absurd situations within the Windows world. Yes, maybe some Linux distro might be better, but just ask your neighbor two doors further to install it all on her own and I bet you she will fail.
This mindset is the exact problem 80% of tec-savy people why there are still so many products that fail miserably in usability tests. No, they are NOT looking for “stylish” products (maybe some are, yes, but not the majority) but for products they can actually use without the need of taking care of them like a child (“I need an app to find those apps that drain my RAM on my Android device”.) or needing to take evening classes to sync contacts between phone and laptop. Sorry to say, but declassing these customers as blatant sheep, thinking they run for style only is condescending.