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- cross-posted to:
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In the suit, Amazon argues that the company should not have legal responsibility to recall and remedy consumers for unsafe products sold on its marketplace by third-party sellers. Amazon claims that it is just an intermediary and logistics provider for third-party sales, similar to a delivery service, not a distributor or retailer that has a legal responsibility to carry out recalls. The CPSC ordered Amazon to recall more than 400,000 unsafe products in July 2024, after more than three years of adjudication.
“Instead of demonstrating its commitment to consumer safety, Amazon has fought the CPSC every step of the way for more than three years, and now it’s going to court. The law is clear that Amazon is a ‘distributor’ in this case and must carry out a recall. It’s absurd to suggest that because a company hosts a marketplace online it should be exempt from sensible requirements that help get hazardous products out of people’s homes and prevent them from being sold. The court should reject Amazon’s arguments. Taking Amazon at its word would mean hazardous products slipping through the cracks, even when they are capable of injuring or killing people.”
They’re right! They shouldn’t be responsible for products sold by third parties. If I go to Walmart and buy something, I shouldn’t be allowed to seek remedy from Amazon.
However, Amazon Marketplace is run by Amazon. If I buy something from Amazon (receipt is from Amazon) and it’s delivered by Amazon, I sure expect Amazon to remedy any issues, and I expect them to go up the chain to their marketplace suppliers seeking remedy too.
Can’t because they’re not in the same country? Then don’t let them sell stuff on your marketplace.
I don’t disagree but there is a point that should be considered: Amazon probably get a percentage from the sell, so it earn money even from third parties.
Now, I don’t think that Amazon has any responsability about recalling or any other remedy options, but they should at least forced to put a warning on the product page saying that the product is recalled or whatever it is. Even only sending a e-mail to every buyer is good (and Amazon obviously know who buy a product), then it is the buyer that will decide what to do.