i have an old ipad that belonged to my mom, i cannot connect to Apple ID because “verification failed”. I’m trying to do a factory reset on it because it’s mine now and i wanna get it working again, but i have to enter a “restrictions passcode” that no one remembers.
i’m currently trying to restore it by hooking it up to a mac but it just keeps flashing the battery charging symbol and saying “trust this device”. the message quickly goes away and comes back, and i cannot click “yes”.
sadly, someone threw away the password book and no one knows the old account’s password. i’m trying to restore it via iTunes but it keeps flashing the “trust this device” and going away so i can’t click it
Did you try to reset the Appleid password?
I could try, I believe we have a computer with that Apple ID.