[SOLVED] I had to enter my email and not username to make reset password work 🤦

So I’ve been browsing lemmy and this instance for a couple weeks using the jerboa app for Android and thought I’d try another app to see if I liked it better. However I can’t find lemmy or sh.itjust.works in my password manager, or anything in my email. So I using my Brower I went to reset my password and the password reset button is greyed out. What do?

edit This might (probably?) be the wrong place to post this. My apologies if so, I’m still fairly unfamiliar with how lemmy works.

Xo

  • tentphone@lemmy.fmhy.ml
    5·
    1 year ago

    Did you have an email associated with your account?

    If you do, you have to enter the email, not the username, in the username/email field and the button should become selectable.

    If not, there is no way you can reset your password unless you’re signed into a browser, in which case you can use that browser to add an email to your account, save, and then use the email to reset the password.