• FARTYSHARTBLASTOP
    link
    fedilink
    English
    arrow-up
    6
    arrow-down
    1
    ·
    1 year ago

    BBB and Yelp are a racket, but that doesn’t necessarily mean there isn’t a legit problem.

    • eric@lemmy.world
      link
      fedilink
      English
      arrow-up
      3
      ·
      1 year ago

      Totally. It’s almost always a legit problem, but companies usually pay BBB to hide these sorts of legit problems from the public. The fact that it got to the point where BBB announce that they are “investigating” to the media means that comms broke down.