I’ve recently upgraded my Plex instance to separate out the storage side and the compute side. In general, I couldn’t be happier - the compute side is a little HP prodesk with a quicksync-capable CPU, and the results have been phenomenal.
I have one user who has been complaining about stuttering playback when doing Direct Play on a Roku 3 (2015). When they switch to transcoding, it works perfectly. The only time I’ve seen it, it has been doing a direct stream of MKV -> MPEGTS for the video container with a transcode of DCA 7.1 -> Stereo audio.
Bandwidth is not the issue and they were the only ones streaming at the time.
Do you think the Roku choking on it somehow? My 2017 Shield TV can fully direct play it without issue.
What’s the full codec and format breakdown of an example problematic file?
Is it something barely supported like 10bit H264? Or perhaps an ass subtitle incompatibility?
Could also just be as simple as bad wifi to the roku.
Nothing crazy. No 10bit HEVC or anything. Full codec info:
It’s the DTSXLL audio track, I guarantee it, there are people having issues on other apps like emby with high bitrate 8ch DTS on some devices.
If you force the second 5.1 audio track to be the default does it still have issues?
I’ll reach out and ask them to try swapping audio.
The issue’s on the Roku side, correct? Or am I going crazy? I’ve checked everywhere a long the stack and don’t see bottlenecks.
I have 4 Roku’s When they’re great, they’re the greatest. Stuff like this on large content is sadly not uncommon. They fix it in an update, break it in another. For single titles, i’ll just run optimize on it.
It still runs better than the plex client on my smart TV’s, but that’s not saying much.
Do you have a similar file to compare it to? Because the only thing I could think of is network bottleneck