Rogers chased me for months via collections agencies back in the early oughts because after I had cancelled my cell phone (and paid everything I owed up to date)… there was a $1.80 service charge or some shit that I didn’t get the bill for… so they literally sent it to receivership.
I laughed, and ignored them. It came back to bite me over a decade later when I was looking for a new cell and plan. Rogers had the one I wanted, and I applied and was rejected because of that $1.80 default I pulled in my early 20’s. Good times.
Recently I was a Shaw internet customer. I wasn’t keeping up with the news that they were merging with Rogers. Around the time I found out about that, I was moving anyhow and neither service is available where I am located now. The best part is, I started looking into my modem settings (provided by and managed by Shaw at the time i got it) and I realized that they had force-enabled Shaw/Rogers Public Hotspot services on my modem/router. This is notable because I had put the device in bridge mode over a year prior, and completely disabled the wifi antennas on it. The company (Rogers) had set into motion some bullshit to turn every single modem/router in every consumer’s home into a public wifi hotspot, without any consent or prior knowledge. The wifi account itself being used as the hotspot is separate from your own private traffic etc… but it eats into the bandwidth you’re paying for, obviously. If you’re in a high-traffic part of a large community, probably a lot.
When I phoned in to cancel my plan I also made a point of asking the support person to take notes on my complaint about that non-consensual fuckery with the device sitting right beside my desk.
TL:DR fuck Rogers, and good for the Shaw techs for standing their ground.
If you’re not using the wifi functionality perhaps putting the device in a Faraday cage would prevent anyone from accessing it.
I love how they turned away a customer who wanted to give them money for $1.80. Absurd.
Honestly, the sales rep probably couldn’t even see why I was rejected, they probably only put the customers data in and then get a rejection notice. they likely just automatically put non payment as a blacklist and call it a day, then the sales tech just does a simple form that says yes or no to the sale
No the sales kid actually started laughing a little when he dug into it. He was like ah did you bail on a 2 dollar service fee or something, years ago? I was like jfc you have got to be joking, they’re denying me for that? 😂
Fuck Rogers.
