Complaints about air travel are soaring. The U.S. Transportation Department said Wednesday that consumer complaints about airlines nearly doubled in the first three months of this year, compared with the same period last year, and kept rising in April and May.

Air travel is getting worse, judging from the number of consumer complaints.

Consumer complaints about airlines nearly doubled in the first three months of this year compared with the same period last year and kept soaring in April and May, the U.S. Transportation Department said Wednesday.

Those are the latest figures from the government. The Transportation Department said information about complaints has been delayed because there are so many of them to process.

The department said it received 24,965 complaints about airline service in the first three months of the year, up 88% from the first quarter of 2022. Consumers filed another 6,712 complaints in April, up 32% from a year earlier, and 6,465 in May, an increase of 49%.

  • uncheck1480@lemmy.world
    161·
    1 year ago

    Flying business/first is STILL shit now.

    I typically fly first and my last trip American cancelled my scheduled comfortable connection and replaced it with one that was way too short. Predictably because of delays in my first leg my scheduled connecting flight was missed.

    My wife and I were left with the options of not getting home that night or flying economy home. American compensated us with $15 vouchers.

    It’s actually impressive that they’ve even made first class a shitty experience.