A week ago, brikulex posted a solution on amd forums and I’m genuinely dumbfounded that this works:
I don’t think that AMD is actually working on fixing this.
However I believe I have found something (at least something that works for me).
As always, I am not responsible for what you do, and if following my guide makes your computer explode, it’s not my fault.
I am asking some of you who are affected by this bug and ever had Epic Games Launcher installed to try this:
Exit Epic Games Launcher if you have it open (right click it in the notification tray and click Exit)
Open the folder %localappdata%\EpicGamesLauncher\Saved
Rename the Logs folder to something like LogsBackup
Try to open Radeon Software and hope it works
Please respond if it fixed your issue or not, or if you don’t even have the EpicGamesLauncher folder.
If I find out it doesn’t actually work and it was just a coincidence, I will edit this post to correct it.
Good Luck!
Agreed, but this could also be an Epic games problem. The fix is to change a file name with Epic games, not AMD.
I disagree. AMD is reading the game files and expects something to be there. If the file(s) aren’t there or are corrupt AMD needs to be able to handle that in their software with good error handling. Clearly its not currently as it is throwing an error and nothing is catching it so the whole AMD suite breaks at launch. - speaking as a dev.