Hello everyone, I’m a photographer and I have been having a problem with my laptop for quite some time now. (Aero 15, i7-10870h, 3060, 16gb, 512gb). Every time I do a little bit more demanding task (eg. export few hundred photos from lightroom and edit simotaniously) laptop freezes and after cca one minute gets BSOD error(VIDEO_MEMORY_MANAGEMENT_INTERNAL). This happens more often if laptop is not plugged in.
I updated the drivers, deinstalled gigabyte control center, even performed a clean install of the windows but nothing seems to help. Cpu doesn’t seem uder strain, ram is between 70 and 85% during these tasks. I ran diagnostic of ram, cpu and ssd and there are no apparent problems. Only hardware error I get is code 10e and error 141.
Any advice or help?
Have a nice day! :)
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well first make sure all your drivers are up to date. second make sure you open command prompt in admin mode and type “sfc /scannow” without quotations. see if it finds any corruption. if it does restart your computer and see if that fixes it. if you still get that crash you have some sort of hardware failure.
This issue is likely happening either due to the GPU driver misbehaving or the GPU itself is defective (VRAM probably). I suggest you run the VRAM stress test program to verify if the VRAM is the issue. You have a couple of options for that - MemtestCL or memtest_vulkan. For more info and examples visit this page: https://unix.stackexchange.com/questions/712931/how-can-i-test-my-gpu-ram-integrity
Would it be possible that it is up to insufficient battery?
I updated the drivers and just ran memtest vulkan. No problems were found…
If a reinstall and latest drivers do not fix GPU/driver related BSODs, I would RMA the device.
Already tried, they said they found nothing wrong. (Although something is wrong clearly)
I hope that you aren’t using the nvidia gpu when the laptop is not plugged in.
Why is that?