A simple solution might be a RJ45 inline coupler to attach two Ethernet cables in the panel. That can get you a direct connection from the network port in the family room to a room upstairs where you can plug in another wifi device.

I’m not using your app, I’m still learning Connect but ran into similar sounding confusion. Maybe yours is acting the same way: Connect puts an option in the settings to switch which instance(.world/.ee/.ca) it’s running on, and each option will show its own list of users in the apps main sidebar. I switched and thought I lost all my login info, but it was there when I switched back. I maybe wouldn’t try switching to .world right now, but if that’s how your app works maybe it’s all still there waiting.