While it’s true that most corporations are going to optimize every dollar out of everything they can (no matter how scummy), it’s not like these places were operating with a surplus of staff.
Most of them had exactly as many crew working exactly as many hours as needed at any given time…hence the panic if anyone dares to call in sick or request time off.
If they don’t have enough staff, they can’t serve customers well enough to make all their money.
Now I imagine that’s part of the reason why they tend to love franchising out their businesses – pass losses along to the franchise operators and still keep their money coming in no matter what changes.
While it’s true that most corporations are going to optimize every dollar out of everything they can (no matter how scummy), it’s not like these places were operating with a surplus of staff.
Most of them had exactly as many crew working exactly as many hours as needed at any given time…hence the panic if anyone dares to call in sick or request time off.
If they don’t have enough staff, they can’t serve customers well enough to make all their money.
Now I imagine that’s part of the reason why they tend to love franchising out their businesses – pass losses along to the franchise operators and still keep their money coming in no matter what changes.