@nanoUFOM to GamesEnglish • 2 months agoSTEAM starting to issue refunds for players over the 2h playtime limit due to PSN on Helldivers 2twitter.commessage-square63arrow-up1524arrow-down14file-text
arrow-up1520arrow-down1external-linkSTEAM starting to issue refunds for players over the 2h playtime limit due to PSN on Helldivers 2twitter.com@nanoUFOM to GamesEnglish • 2 months agomessage-square63file-text
minus-square@PaupersSerenadelinkEnglish10•edit-22 months agoI requested a refund a few days ago with 2.1 hours played. Still don’t have it, so hopefully they’ll get around to it Edit - they denied me because I bought it over 2 weeks ago.
minus-square@nanoUFOOPMlinkEnglish9•edit-22 months agoI’ve heard you need to keep pestering them, you probably got automatically denied. Like escalate to a person and people have had to ask 5 times before they got it with over 200 hours played.
minus-square@GrumpylinkEnglish4•2 months agoAt that point, it probably starts costing steam more money in support agents.
I requested a refund a few days ago with 2.1 hours played. Still don’t have it, so hopefully they’ll get around to it
Edit - they denied me because I bought it over 2 weeks ago.
I’ve heard you need to keep pestering them, you probably got automatically denied. Like escalate to a person and people have had to ask 5 times before they got it with over 200 hours played.
At that point, it probably starts costing steam more money in support agents.