• @ironhydroxide
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    493 days ago

    The only thing it has “over” taxis is an app instead of a phone call to dispatch.

    • @[email protected]
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      723 days ago

      Originally it was also cheaper for the customer because it was subsidized by venture capital.

    • @[email protected]
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      313 days ago

      I can do that with my local taxi company anyway so they don’t even have that to differentiate themselves.

      • @ironhydroxide
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        23 days ago

        That’s cool. Where at? I mean, I haven’t seen any taxi in a place I’ve ever visited with an app.

        And then there’s the issue of knowing what app before you get there, or just trusting the sign on the side of the taxi, and subsequently the app to not farm your data.

          • @[email protected]
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            333 days ago

            When Uber first arrived, fuck yeah. Taxis would take stupid routes to run the meter up to overcharge you. Often the drivers were extremely belligerent or ornery for no same reason. Using taxis has been a terrible experience for many.

            • @[email protected]
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              163 days ago

              the other issue that Uber helped with in the beginning was mess with Mob controlled taxi cartels that used regulation as a shield that’s why service was so poor. By skating those laws it put some market presure to improve slightly. but now that they got so big it’s back to being cappy again and the mob has moved into that market as well now.

              • @[email protected]
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                23 days ago

                the mob has moved into that market as well now.

                Do you have a source for that?

                Is it some niche thing or widespread?

                • @[email protected]
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                  13 days ago

                  maybe a niche thing to New York and is completely anecdotal from people i know but it’s more those same cab companies moving into the ride share market.

                • @[email protected]
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                  3 days ago

                  where do you think the drivers who don’t even speak the language and look nothing like the face on the licence are getting the cars?

                  it is just that instead of exploiting them working in construction industry, they now exploit them behind the wheel.

          • @[email protected]
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            3 days ago

            Fuck yea, fuck Taxis

            An entire industry that’s playing the victim. People around here are romanticizing taxis, but the shit they pulled was just as bad, if not worse than what Uber does.

            Biggest difference is their drivers were complicit in the shenanigans and primarily targeted their customers. Taking LONG routes because their customer “wasn’t local”, saying a route will “probably be 10$” and then it’s 50 and “the meter says what it says man”.

            They literally used strict regulations as a shield to hold local monopolies for decades which resulted in terrible downright scammy service, cash only for an unacceptable amount of time, 0 innovations, dirty ancient barely running cars, a dispatch who would constantly say a car “was just around the corner” for 2 hours

            The taxi industry doesn’t give a fuck about you, they’re just mad because they didn’t think to do what Uber is doing and now they’re dying.

            Fuck Uber AND Taxis, they both can rot in hell, but I don’t mind seeing taxis get there first.

    • @[email protected]
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      233 days ago

      I mean that actually was one of the things that made them so great. Tracking, arrival timer and an easy app.

      Literally those being things that the taxi companies had to push to replicate is a good thing it’s a shame we had to give up the idea of properly funded labor and job protection to get it.

      • @[email protected]
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        3 days ago

        Tracking, arrival timer and an easy app.

        The fact that they would actually show up.

        Where I live, before Uber you needed to call the cab company at least an hour before you wanted to get anywhere (in a city that you can get pretty much anywhere in 15 minutes). The dispatcher would tell you someone will be there in 20 minutes and, if you were lucky, somebody might show up in 45. Before Uber, there was more than one occasion where I ended up stranded downtown until 4 or 5am after the bars had closed at 3:00.

        Being able to request a ride, having someone reliably show up, and show up reasonably close to when they said they would was an absolute game changer at the time.

        • @[email protected]
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          3 days ago

          The fact that they would actually show up.

          unless you see the uber car circling around you on the map, then canceling the ride and cashing in the “cancelation fee”

          The dispatcher would tell you someone will be there in 20 minutes and, if you were lucky, somebody might show up in 45. Before Uber, there was more than one occasion where I ended up stranded downtown until 4 or 5am after the bars had closed at 3:00.

          yeah, but this is not an invention of uber. it is just that we got the to point where technology allowed what was not possible before. yes, uber was faster to adapt it than traditional taxi industry, but they are not doing it for your blue eyes, they are doing it for profit and they do lot of shady stuff to achieve it.

          • @[email protected]
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            73 days ago

            unless you see the uber car circling around you on the map, then canceling the ride and cashing in the “cancelation fee”

            That’s a relatively new phenomenon as people have learned how to game the system. The reliability of Uber when they first launched was complete night and day.

            yes, uber was faster to adapt it than traditional taxi industry, but they are not doing it for your blue eyes, they are doing it for profit and they do lot of shady stuff to achieve it.

            I never said otherwise. I was merely providing an example of why Uber gained adoption early on. The service was materially better than what taxi companies were delivering at the time in many places. I experienced that first hand.

            • @[email protected]
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              23 days ago

              That’s a relatively new phenomenon

              that’s definitely going on for at least 5 years

              I was merely providing an example of why Uber gained adoption early on.

              ok, from that point of view it definitely makes sense

              • @[email protected]
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                13 days ago

                that’s definitely going on for at least 5 years

                Keyword: relatively.

                Uber’s been around 15 years.

        • @[email protected]
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          3 days ago

          Which is both a good point and quite a different scenario from what’s being illustrated here which is just Uber’s version of a taxi stand, and literally the final brick in them going around taxi regulations.

          The problem was never when Uber provided something that wasn’t being provided, it was when they provided a regulation-free version (early on their drivers were wholly unvetted and many would be driving people around in cars with no commercial insurance and hence the Insurer could deny paying compensation to the passenger in the case of accident) of what was already in the Market by using the laws for Rental Cars With Drivers to avoid the laws for Taxis.

          Their business model from the start was just gaining an advantage against established players using Regulatory Avoidance, even if in some situations they did provide a better service rather than just an unregulated version (and hence cheaper because all kinds of costly rules done for the safety of customers weren’t obbeyed) of the same thing.

      • @[email protected]
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        103 days ago

        we had to give up the idea of properly funded labor and job protection to get it.

        We didn’t have to, and we can always take it back.

    • @[email protected]
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      33 days ago

      And a transparent price up front.

      It’s annoying enough to get in a vehicle and not know how much it’ll cost by the end of the trip (would you do this on a bus? Would you let an airline change the price of a ticket mid-flight?), but there’s something viscerally galling about watching some asshole take a longer route just to pad out the fare. Last I checked, when Lyft or Uber gives you a price, that’s the price.

    • @[email protected]
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      53 days ago

      The only reason I even started using Uber is because of taxi’s shitty dispatch system. All they had to do was write an app (or really some third party could have written it and then sold it to local cab companies) and they never would have been whining and complaining for years on end about how Uber turk der jerb.

    • @ironhydroxide
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      -13 days ago

      Thinking about this… I wonder if the fediverse could be used for an “open source” app, to then hail and track a taxi in whatever area you’re in…

      Of course adoption would be the hardest part, but any taxi service could host their own server (even single driver operations) and anyone with an app that interfaces with the system could hail a taxi.

      Privacy would be difficult, as, inherently you need to somehow inform the taxi where you are and possibly who to expect. And anyone in the system could potentially monitor anyone else.

      I’d say that payments should be outright blocked from the system. Taxi should have to do that separately.

      • @explodicle
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        13 days ago

        Not incorporating payments into the system makes fraud prevention a lot harder, though.