I also wish I could charge businesses for my time dealing with their BS. For example, I needed to go down to the bank to open a new account because they couldn’t identify me, but when I showed up, there were no bankers present. So I made an appointment, and still had to wait for a banker. Or when I had to wait on hold for half an hour just to cancel a credit card because there’s no way to do that online (and they have no branches), and they do that just to have a chance at convincing me to keep it.
If companies can charge me a fee for “maintenance” or “convenience” or whatever, surely I should be able to charge them a reasonable per-instance inconvenience fee (i.e. my hourly rate at my job, or what I’d charge for contract work).
I wish that worked…
I also wish I could charge businesses for my time dealing with their BS. For example, I needed to go down to the bank to open a new account because they couldn’t identify me, but when I showed up, there were no bankers present. So I made an appointment, and still had to wait for a banker. Or when I had to wait on hold for half an hour just to cancel a credit card because there’s no way to do that online (and they have no branches), and they do that just to have a chance at convincing me to keep it.
If companies can charge me a fee for “maintenance” or “convenience” or whatever, surely I should be able to charge them a reasonable per-instance inconvenience fee (i.e. my hourly rate at my job, or what I’d charge for contract work).