Hi all,

I’ve been locked out of another Lemmy instance and cannot get through to support.

When opening my account I was going through the settings and check 2FA at the bottom of the page. Nothing happened so I reloaded the page and deselected the option as no code, QR, etc., was appearing to enter into my authenticator app. After double checking the option wasn’t selected, I tried logging in again on another browser and it asked me for a 2FA token.

I’ve read some people have had luck resetting their password but after a few attempts that hasn’t worked for me.

Is there anything that can be done without contacting support? I’ve tried doing so through the button at the top of https://join-lemmy.org/ but it give me a 502 Bad Gateway.

Any ideas would be really appreciated.