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There are other communities dedicated to support questions. I think it makes good sense to separate it from this community.
More often than not, they are hard to find. The problem with this charta is that it basically also forbids questions like “where would I find help about <whatever topic/problem>”
I stay with my point that this stupid limitation makes this a worthless babbling group.
See my comment here in response: https://lemmy.world/comment/1213083