Seriously, I’d rather either sit on hold and press buttons instead of trying to explain to an AI several times that I want it to connect me to a real person. I also have a “non standard” accent as well, so the thing probably cannot even understand me.
I like how 3:15pm apparently isn’t close to 3pm. That kind of response is usually the point when I ask the thing if it knows what the “I” in “AI” stands for.