I dont know about others, but sometimes I am not able to check my phone, or be fully present in a conversation that I’m part of. Maybe I’m concentrating on work, or driving, and not able to look. It gets distracting when my phone is constantly buzzing and chiming for 5 minutes straight. Muting the chat can help, but if you forget to check it, or get added to a new one, you can’t really do anything about it. I just want to be able to get notified once that the chat has new messages, decide how I want to react, and then move on from it. Is that too much to ask?
if you use Android, you can use Macrodroid to play the notification sound and show its own notification when this app shows a new notification, but with the condition there Macrodroids notification isn’t there yet. Then you make the apps notifications silent. This way it will only play the sound once until you close the one from Macrodroid.