All you got had to speak. You didn’t really want more, did you?

For most of these calls, letting them have their say is the goal for both of you.

On your side that might just be because it helps prevent another phone call later, but good enough.

On their side, they made the call, so they either enjoy calling or they got all prepared and need to get it out.

Any follow-up you have can be done the decent way, by typing.