After using Protonmail free for a few years I upgraded to Mail Plus. No issues, works great. Last week I upgraded to Unlimited because it’s only 50 cents more per month than paying for Plus and Simplelogin separately and I get much more out of it … or so I thought.
I tried out Pass, Drive, and VPN and I just have to say how disappointed I am.
Pass - It has the option in the android app of adding custom fields but it doesn’t work. The website has it but it’s in black theme only which isn’t something I can use without massive eye strain.
Drive - It has the option of uploading a folder but it doesn’t work. Can’t upload photos without installing an app. When photos are uploaded there isn’t a search option. So now I have to delete all photos and re-upload them one folder at a time into a folder so they are organized.
VPN - The android app is in black theme only which will give me the aforementioned eye strain.
I just need to vent. Thanks.
You are using VPN in background. How can it give you a eyestrain?
There’s definitely a lot of stuff they could be doing better. And for some reason they won’t listen to their users on some of these things.
Maybe try asking for these features over on their reddit pages? People from proton are actually on those. I don’t think anyone from proton is here on lemmy
Thanks. I’ve contacted support about these issues and I’ve been told they added my specific issues to the list of upgrades. Perhaps Reddit is the better place with one issue per post and see how other users react. If enough people agree with the app shortcomings maybe Proton will do something.
Pass - Proton team picked up light theme recently so I’m guessing it will available in a year or so :)
Drive - had no described issues. I can search photos using its names. However, photos are not searchable through the web app.
VPN - true, dark mode only which sucks but honestly, I open it only where there’s an issue with the VPN which is rare nowadays.
What I can say it that Proton products are for somehow “aware” users, which are not discourage by occasional issues. I would say it’s a late beta state of things. I’ve been a happy Proton customer for quite few years and cannot complain about it. The best thing is that when I had an issue, I’ve raised a support ticket and within a day or two it got fixed. Or if it was an user(aka me) issue, it got explained with as much details as I needed.
I’m a visionary user of 5 years and am all in on proton. Waiting patiently to replace Dropbox with Drive. But the implementation of drive photos phone sync makes no sense to me. It syncs photos from the phone to drive, yes, but on a PC you can only access them via the web interface, not Windows explorer. So you can’t organize them in any way and have them accessible as regular files.
I’ll never understabd why there’s not
*light,
*dark
*and system
for themes ffs
I get adding a dark theme but why go though the trouble of removing the white theme?
@Tazerface @hanrahan Why?
Think about who wrote the thing.CERN. Large Hadron Collider.
Scientists and computer geeks (not in a derogatory way) whose main piece of scientific equipment is built underground.
You know, like, in a cave.
And, for troglodytes, “dark mode” IS the default mode.
Proton Pass wasn’t written for people who might need to use it with any measureable amount of ambient lighting!
It is called Collider because they are working in the dark and bump into things and each other? /s
