The legal spars between Delta Air Lines and CrowdStrike are heating up, with the cybersecurity firm claiming that Delta’s extended IT outage was caused by poor disaster recovery plans and the airline refusing to accept free onsite help in restoring Windows devices.
Which is ironic because you already gave them deep access to your systems by installing the agent, so it definitely isn’t an access concern. The fix needed physical manpower that they were offering to try to get groups working again.
I didn’t give them anything. I paid the price for a choice that was made above my pay grade.