I’m still a fairly new Linux-user (on Tuxedo OS), and I just ran into an issue that is new to me. If I try to update my system, either via command line or Discover, the apt update command fails. This is the output:
E: Could not get lock /var/lib/apt/lists/lock. It is held by process 1635 (apt-get)
N: Be aware that removing the lock file is not a solution and may break your system.
E: Unable to lock directory /var/lib/apt/lists/
Process 1635 is apt-get update run by root, and persists through restart. I am tempted to try to kill it (kill 1635), but I’m not sure if anything could break from that, so I thought I’d try to ask for help first before I do something stupid.
EDIT:
I have managed to update my system by killing the process, which releases the lock, and then going on to do normal sudo apt update and sudo apt upgrade. For the sake of troubleshooting, I tried to add back my third-party repos one by one, and none of them caused any problem. However, when rebooting the same issue as described above happens again. Software updates is set to “Manually” in the System settings.
In addition, everytime I ran sudo apt upgrade, at the end some update related to initramfs fails. My disk is encrypted using cryptsetup, and as I’ve come to understand, I should be very careful doing anything related to initramfs when that is the case. Here is the output:
Processing triggers for initramfs-tools (0.140ubuntu13.2) ...
update-initramfs: Generating /boot/initrd.img-6.2.0-10018-tuxedo
I: The initramfs will attempt to resume from /dev/dm-2
I: (/dev/mapper/system-swap)
I: Set the RESUME variable to override this.
zstd: error 25 : Write error : No space left on device (cannot write compressed block)
E: mkinitramfs failure zstd -q -1 -T0 25
update-initramfs: failed for /boot/initrd.img-6.2.0-10018-tuxedo with 1.
dpkg: error processing package initramfs-tools (--configure):
installed initramfs-tools package post-installation script subprocess returned error exit status 1
Errors were encountered while processing:
initramfs-tools
E: Sub-process /usr/bin/dpkg returned an error code (1)
EDIT 2:
The issue seems to have been narrowed down to a failure of Tuxedo’s driver configuration service that runs at boot. It is this process that calls apt-get (and something I should’ve seen earlier…), and systemctl status reveals some errors:
aug. 08 15:33:56 laptop systemd[1]: Starting Tomte-daemon, finishes tasks that could not be accomplished before...
aug. 08 15:34:06 laptop tuxedo-tomte[1393]: no network found!! some fixes might not be applied correctly
aug. 08 15:34:06 laptop tuxedo-tomte[1393]: systemctlCmd: systemd-run --on-active="30sec" tuxedo-tomte configure all >/dev/null 2>&1
I really appreciate the help from everyone so far. It’s a good experience asking for help here, and I’ve learned a lot from your answers. Makes being a Linux newbie a lot easier. So thank you :)
Since this seems to be a very specific issue related to Tuxedo’s own services, I will contact their support to get their input on what to do next.
Check if the process is actually running
‘ps aux | grep 1635’
(You should see a line output)
More likely its not running and crashed without cleaning up the lock file, you might want to figure out why from logs and whatnot but its ok also to remove that file and try again
Just a reminder that the line you see shouldn’t be the grep line. You can use ‘ps aux | grep 1635 | grep -v grep’
It’s showing up in the list with a bunch of sub-processes that looks like https-requests (I posted the output below). Which logs could I check to learn more about what’s happened?
When you say remove the file, do you mean the lock file?