Asus has now made it clear if a product sent for repair will be fixed under warranty or if it'll cost ya
www.pcgamer.com
Let's hope this makes for a more transparent RMA process overall.
  • _haha_oh_wow_
    18·
    3 months ago

    That’s cool but I think I’ll be avoiding Asus for a good while instead

      • _haha_oh_wow_
        3·
        3 months ago

        Because they pulled all manner of sketchy shit with RMAs and I no longer trust them as a company to do the right thing. Why buy from a company that repeatedly did shady shit to screw over their customers? That’s great that they claim they’re going to fix the problem but why trust them when they’ve already lied in the past?

  • PlzGivHugs
    11·
    3 months ago

    Thr trick will be how long this last before they change it back or break it another way.

    • Altima NEO@lemmy.zip
      3·
      3 months ago

      All it takes is new management who want to make their mark and change everything to make things “more efficient” or “more productive” or whatever bullshit metric they come up with.

  • stonerboner@lemmynsfw.com
    4·
    3 months ago

    I just sent my AM5 motherboard in to Asus for repair. They comped my shipping which was really nice. FYI, just request it and they’re happy to help.