“It could have been worse,” one owner incredibly concluded.

  • shalafi@lemmy.world
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    2 months ago

    On one hand, that’s pretty funny. But why would you allow the thing on the internet? No experience with robot vacuums, but don’t you just throw in on the floor? Set and forget?

    • ericjmorey@programming.dev
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      2 months ago

      It needs to communicate to the phone app somehow and anything else is going to be too big a hurdle for a huge portion of the customer base.

        • SpaceNoodle@lemmy.world
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          2 months ago

          Even to update firmware, your phone could download the blob from the servers and then send it to the device via Bluetooth.

        • Nougat@fedia.io
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          2 months ago

          I don’t think you’d even need the device itself to be connected to the internet for firmware. Your phone connects to the internet, gathers up the firmware, sends it to the device over BT. That’s how my helmet comms work.

        • ericjmorey@programming.dev
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          2 months ago

          Good point. But they market the ability to interact with the vacuum machine when you’re away from the house and it seems that this feature gains them more customers than they lose.

      • grue@lemmy.world
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        2 months ago

        anything else is going to be too big a hurdle for a huge portion of the customer base.

        That’s just a lie companies tell to try to excuse their theft of your data. They could make it work locally and be user-friendly at the same time if they wanted to, but they just don’t want to.

        • ericjmorey@programming.dev
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          2 months ago

          I don’t think it’s a lie to say that the majority of the customer base cares more about convenience and novelty than security of their vacuum.