People say they have been poorly treated by the firm after being tricked out of cash while using app.
  • Mr_Blott@feddit.ukEnglish
    205·
    2 months ago

    Right, I don’t care who the fuck you are or if you’re some kind of NHS consultant, if someone phones you. PHONES YOU! And tells you something like this, despite clear warnings from every bank and banking app you ever had not to believe them, and you believe it, I’m not going to feel sorry for you or blame your other banking app

    • Midnight Wolf@lemmy.worldEnglish
      101·
      2 months ago

      Didn’t hang up and call Amex cs using the number on the back of the card. Didn’t hang up and call Barclay’s in the same regard. Believes a number that he is given when he is called by a number that has not verified. Somehow believes that fraudulent charges on a credit card can also impact a different account, at a different bank, and that the two companies would even be in contact with one another. Moves 39k for ‘safety’. Gives the person on the phone fucking access to his debit card via a digital wallet system. Believes that uninstalling the app will make him safer.

      Holy fuck, and this man presumably prescribes medication, treatments, maybe even cuts people open? With this totally sound mind, his work record must be stellar, I bet he’s only blindly listened to patients without checking their claims a few dozen times this year, and only cut people open who didn’t need it 6 times so far since January.

      And he is so upset, so distressed and pearl-clutching, that he refuses to believe that he is a dumbfuck, and is trying to sue over it. And, and, lmfao, the poor bastard has missed two vacation in the last 6 months because of it. Awwww, you poor moron, whatever will you do? And he had to start working on Saturday. He is just scraping by, honest, and it’s not his fault he’s a dumbfuck, it’s the evil bank and their account that he gave a random person on the phone access to!

      lmfao

      E: actually, 5 months. Two vacations in 5 months. Why does someone so stupid get such luxuries?

    • koper@feddit.nlEnglish
      3·
      2 months ago

      These scams are convincing enough that countless people fall for them. Blaming them individually is not going to bring us any closer to a solution. Better fraud detection and mitigation will.

  • AwesomeLowlanderEnglish
    8·
    2 months ago

    All I’m reading in this article is stupid people who don’t follow basic security practices. Why is any of this Revolut’s fault?

    • nogooduser@lemmy.worldEnglish
      61·
      2 months ago

      Because people are stupid and gullible and need protecting.

      Revolut should be watching for suspicious transactions and blocking them like proper banks are required to do.

      • AwesomeLowlanderEnglish
        1·
        2 months ago

        Revolut should be watching for suspicious transactions and blocking them like proper banks are required to do.

        There’s nothing in the article to indicate this isn’t already the case. No suspicious activity algorithm will be foolproof. Also, revolut is certified as an actual bank in the EU, and subject to the standard bank regulations.

        • nogooduser@lemmy.worldEnglish
          5·
          2 months ago

          They aren’t a bank in the UK.

          This article from about a week ago says that another guy was scammed and the scammers set up three new payees and made 137 payments totalling £165,000 within an hour to those payees. That definitely looks suspicious and should have been blocked.

          Also, that victim tried to contact Revolut but they don’t have a fraud phone line and the only way to contact them is by sending messages from within the app and it took nearly 25 minutes for him to get the account frozen. That simply isn’t good enough.

          Finally, that article says that Revolut has more reports of fraud against them than any other bank having 25% more than the next highest bank.

  • PetteriPano@lemmy.worldEnglish
    3·
    2 months ago

    I have two accounts with the same bank in two different EU-countries.

    I need to call them to get interrogated for 20 minutes to get international transfers enabled for 24 hours, and for my other account as recipient only.

    Revolut sounds like a dream for anyone who cares about their sovereignty. I hate being baby-sat by my bank.