No expandable memory, that’s the unforgivable sin.

But the form factor is unwieldy, no headphone jack, software dependent cameras, meh battery life, barely acceptable actual call quality as regards voice clarity, mid tier audio as regards music.

Now, the rest of the hardware isn’t bad on any given model compared to similarly priced phones. They use good glass, the radios all work well, and the processors are usually good picks.

I haven’t had a chance to fuck around with every model year. But they have consistently been a disappointment with call quality on the ones I’ve used, and the ones other people have used that I spoke to over a phone. That’s pretty damn bad by itself. Not so bad as to be unusable, but we’re talking having to pay attention closely in the worst cases.