The company's also tried to clear up some misconceptions.

Completely lackluster and insufficient response in my book

  • .Donuts@lemmy.worldEnglish
    5·
    1 month ago

    Completely lackluster and insufficient response in my book

    What would you like to see differently?

    I have no NZXT products but I’m wary recommending them now, depending on the use case.

    Does anyone know any alternatives for people with an active subscription?

    • iAmTheTotEnglish
      17·
      1 month ago

      Does anyone know any alternatives for people with an active subscription?

      Put the same amount of money they were paying towards renting a PC into a savings account each month and then buy a PC outright in a few months.

      • stardust@lemmy.caEnglish
        4·
        1 month ago

        Yeah I’ve waited 2 GPU generations before upgrading my GPU, which was several years. So this whole I can’t wait I need it now subscription model for hardware is just bizzare to me.

    • MetaCubed@lemmy.worldEnglish
      5·
      1 month ago
      • Buy an external HDD
      • backup any data you have on the rental computer
      • bite the bullet that you probably won’t have a computer for a bit
      • wipe the rental computer
      • then put the amount spent each month on the rental into savings and buy and own a better computer with actually new hardware
    • inclementimmigrant@lemmy.worldOPEnglish
      5·
      1 month ago

      I did not find it to be genuine at all but here are my highlights:

      1. There was no acknowledgement of having interest rates higher than a payday loan and justify it indirectly with the “customer survey says!”
      2. Shifting blame about swapping lower spec equipment to hardware availability is bullshit.
      3. No addressing of the various shady contract wording with the whole cancel anytime.
      4. Man that line of “maybe your want to be a streamer”, that was no worse that telling kids “you can be the next fortnite champion!”
      5. Bottom line, no actual apology to gamers for ripping them off worse than the mafia and offering refunds.

      To me it comes off as “I’m sorry we got exposed” rather than being actually sorry for ripping impressionable and desperate gamers off.

      Alternative, just like gamers Nexus said, contact a loan shark is a better alternative.

      Realistically, any other boutique seller offering financing would be infinitely better.

    • Mac@mander.xyzEnglish
      2·
      1 month ago

      I have an old NZXT case I’m still using. I recently have been thinking about a new case. It definitely won’t be NZXT even though I’ve enjoyed the one I have.