A breast cancer surgeon had to “scrub out mid-surgery” to call a UnitedHealthcare representative because the insurance giant questioned whether the procedure she was in the middle of performing was really necessary.

Dr. Elisabeth Potter posted her story to Instagram this week, and the post has gotten more than 221,000 likes.

Still wearing her scrub cap, Dr. Potter began her video saying, “It’s 2025, and navigating insurance has somehow just gotten worse.”

  • tacosanonymous@lemm.ee
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    12 hours ago

    I sure wish someone would do something about this.

    We need a hero. Someone who will do whatever it takes even sacrifice themselves if necessary to proclaim, “this is not okay. You will not get away with this.”

    • Lemminary@lemmy.world
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      12 hours ago

      Nah, we need to realize this isn’t on any one person’s shoulders but on everybody and start a mass movement.

      • UnderpantsWeevil@lemmy.world
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        8 hours ago

        Mass movements always exist, you just have to join them.

        But mass movements also demand a lot of your time and energy, which you may not have if you’re staring down the barrel of multiple major medical procedures. What’s more, they demand a political system receptive to their demands.

        The appeal of stocastic violence is that it doesn’t require an enormous long term collaborative good faith effort. It just requires a few vigilantes with more rage than sense.

        After decades of campaigning on health care reform (literally straight back to the 1940s) and posting a ton of Ls (particularly since Carter and the neoliberal turn), Luigi might not be transformative but he’s cathartic.

    • NoneOfUrBusiness@fedia.io
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      12 hours ago

      Nope, y’all don’t need (or deserve tbh, speaking as someone not from the US) a hero. You should try to hold your own government accountable for once; the last time that happened was the Civil Rights Movement I think?