I’m getting phone calls from my health insurance company, first from a “registered nurse” with no information in the voicemail other than a call-back number (seems like it could be a scam, but I need to verify the number, so far people are saying the number is legit), and now I have a second phone call where the voicemail mentions they are calling from the insurance company’s “concierge program”.
Mostly I want to know if I can ignore these calls without consequence, or if I have to return them, and if so what should I expect?
My kids’ pediatrician has something similar. Their model is you pay some nominal amount annually (I think it was $50/kid) and while they still bill insurance for your visits, all copays and incidentals are waved not including lab work. Works out for them because they’re not wasting staff time tracking down copays and get that money up front for the year and if we end up having to go more than once a year it’s cheaper for us.
The hoops providers have to jump through to get around our horrible healthcare and insurance systems; it’s astounding there hasn’t already been a revolt.
Honestly, it’s the worst of what’s bad about capitalism.