I have a couple restaurant apps on my phone. These are for takeout or delivery type places like Domino’s Pizza or Sheetz. In that context, it’s a genuine upgrade. Like, i can either drive to Sheetz, type my order into the kiosk there, and wait the whole time they’re preparing it, OR I can place the order from home on my phone, and they’ll prepare it as I’m driving there.
At a sit-down restuarant, what are you trying to do? Trying to use that instead of the waitstaff for ordering or paying…some customers are going to and some aren’t. There’s a procedure people understand about eating at a restaurant, and now you’re throwing a wrench in it for…what? The ability to update the menu without printing a whole bunch of them, somewhere to write down the specials so the waitstaff doesn’t have to remember them, or “because technology?”
And at something with counter service like a deli? Fuck off.
I have a couple restaurant apps on my phone. These are for takeout or delivery type places like Domino’s Pizza or Sheetz. In that context, it’s a genuine upgrade. Like, i can either drive to Sheetz, type my order into the kiosk there, and wait the whole time they’re preparing it, OR I can place the order from home on my phone, and they’ll prepare it as I’m driving there.
At a sit-down restuarant, what are you trying to do? Trying to use that instead of the waitstaff for ordering or paying…some customers are going to and some aren’t. There’s a procedure people understand about eating at a restaurant, and now you’re throwing a wrench in it for…what? The ability to update the menu without printing a whole bunch of them, somewhere to write down the specials so the waitstaff doesn’t have to remember them, or “because technology?”
And at something with counter service like a deli? Fuck off.