misk@sopuli.xyz to Technology@lemmy.worldEnglish · 1 day agoTeleperformance Uses AI to ‘Neutralize’ Indian Accents of Agentswww.bloomberg.comexternal-linkmessage-square29fedilinkarrow-up1149arrow-down13file-text
arrow-up1146arrow-down1external-linkTeleperformance Uses AI to ‘Neutralize’ Indian Accents of Agentswww.bloomberg.commisk@sopuli.xyz to Technology@lemmy.worldEnglish · 1 day agomessage-square29fedilinkfile-text
Mirror: https://archive.is/2025.02.27-171118/https://www.bloomberg.com/news/articles/2025-02-27/teleperformance-uses-ai-to-neutralize-workers-indian-accents
minus-squareshalafi@lemmy.worldlinkfedilinkEnglisharrow-up9arrow-down1·15 hours agoMy Filipino wife, with a strong but perfectly clear accent, gets called Indian all the time and they ask for someone American.
My Filipino wife, with a strong but perfectly clear accent, gets called Indian all the time and they ask for someone American.