misk@sopuli.xyz to Technology@lemmy.worldEnglish · 2 days agoTeleperformance Uses AI to ‘Neutralize’ Indian Accents of Agentswww.bloomberg.comexternal-linkmessage-square39fedilinkarrow-up1175arrow-down13file-text
arrow-up1172arrow-down1external-linkTeleperformance Uses AI to ‘Neutralize’ Indian Accents of Agentswww.bloomberg.commisk@sopuli.xyz to Technology@lemmy.worldEnglish · 2 days agomessage-square39fedilinkfile-text
Mirror: https://archive.is/2025.02.27-171118/https://www.bloomberg.com/news/articles/2025-02-27/teleperformance-uses-ai-to-neutralize-workers-indian-accents
minus-squareSteve DicelinkfedilinkEnglisharrow-up1·6 hours agoThanks! I’ve been out of customer service for about 5 years and the last thing I did was literally closing people’s bank accounts for harassment so I guess it all evened out and the end?
Thanks! I’ve been out of customer service for about 5 years and the last thing I did was literally closing people’s bank accounts for harassment so I guess it all evened out and the end?