A Visible customer was recently the victim of what seems to be a misunderstanding of the company’s automated spam detection system. According to the user, after working with customer service to reactivate an account, the response from the company alleged that the deactivation was due to the account being flagged for excessive text messaging — or spam, as that is against the company’s terms and conditions.
However, there is one problem: the user states this wasn’t spam, but rather they were responding “STOP” to a barrage of unsolicited political messages. This situation has highlighted a potential conflict between automated spam detection systems and legitimate user responses, especially in the context of increasing political text messaging.
Exactly what I do. Don’t respond and I just block and report.
I do the same for phone calls from unknown numbers. I just press the volume button to mute the ringer and let it time out. If you hang up or pickup you get added to the list as active.
I’ve been using the ‘Silence’ app, which lets only known-callers ring your phone. The rest get sent straight to voicemail
I use that app to block area codes near my phone number since I moved far away from where I lived when I got this number.
Android has a feature where you can just ignore an incoming call. It doesn’t hang up it just stops playing the ringtone and goes back to the home screen.
Pretty sure that’s what happens when you hit the volume button
On iPhone it’s just pressing any of the volume buttons once. It will mute the ringer and let it go to voicemail.
Same on Android.