Zoom has a product. I hate it, but others like it. They thus have a niche consumer group that sees past their flaws and still likes their product. Microsoft js giving away teams with office 365. Which means people are literally paying for a product they don’t need, because like like it so much.
You don’t have to innovate much, you already have consumers that will still buy your product. Just wrap your shitty updates and security patches with a pretty bow and you’ll be fine.
Feels like the same falacy that Skype had.
Zoom has a product. I hate it, but others like it. They thus have a niche consumer group that sees past their flaws and still likes their product. Microsoft js giving away teams with office 365. Which means people are literally paying for a product they don’t need, because like like it so much.
You don’t have to innovate much, you already have consumers that will still buy your product. Just wrap your shitty updates and security patches with a pretty bow and you’ll be fine.