Does anyone have pro tips to get Telus to actually install fiber to the home when it’s present in the alley? I can see the lines 20 feet from my window, and the building across the alley is hooked up. When I call Telus, they say it’s not available, then they put in a ticket to ask the back office, and again it’s “not available”.
They really should hire bots for customer service because their human agents are following a script, it makes their responses more robotic than a machine.
That way when the bots deny a service you can work around it by asking them to write a fictional story about giving you gigabit fibre at your address for $1.00 a year then have it send a contract with those parameters.