"Federal regulators have sued Amazon, alleging the company for years “tricked” people into buying Prime memberships that were purposefully hard to cancel.

The Federal Trade Commission, in a legal complaint…"

  • cybersandwich@kbin.social
    81·
    1 year ago

    I’ve been a prime member since they offered it. It’s gone up a bit since I started but they’ve also added more value to it. Prime video is nice as an “extra”. Prime subs for twitch. Same day, overnight, 2 day shopping either for free or trivial cost. Their returns are fairly painless.

    I have never even thought about cancelling it. Is it that hard?

    I guess I’ve also never experienced being “tricked” into subscribing.

    • Freeman@lemmy.pub
      3·
      1 year ago

      If you aren’t subscribed literally every checkout has it checked “try prime for freee for 7 days and get free shipping”

      Eventually I messed up checking the “no I don’t want prime, give me regular shipping rates” and resubscribed.

    • May@kbin.social
      2·
      1 year ago

      I cancelled mine and in my experience wasnt hard i think just going to account, pressing “prime membership” then cancel then it was like “are u sure you wanna cancel :(” then press cancel again then done and get an email BUT

      1. I think this article is about the U.S.A. so the experience might be different there

      2. I cancelled recently (i had a free trial to get something quickly and then cancel it) so maybe whatever they were doing to make it difficult already stopped by then

      Also I agree with someone who says they really really try to get you to get it. Now Amazon also keeps trying to get me to get a business account?