Badri

@BrundleFly2077 went through their bot and then a human who advised me to do a (non-destructive) “Repair account” thing from settings, but that didn’t help. They also said they’re aware of the issue and will update me once it’s fixed (but also to provide a reference number for the chat, so does that mean I have to check manually?).

Anyway yeah keep me updated!

@BrundleFly2077 side note, it’s annoying that I have to sign in to Kobo just to sign in to Pocket. That’s a bug too that shouldn’t have been there either 🙄

@BrundleFly2077 okay, so one step ahead. I had my account on sideload mode to start with. After signing into my Kobo account again, I was able to sign in to Pocket as well.

But I’m still having sync issues; it’s back to the same “Sync failed” followed by “Something went wrong and we couldn’t completely sync your eReader. Please try again” while my Pocket list remains empty 🙁

I wrote to Mozilla about it and linked to this thread (hi, Mozilla 👋) so let’s see what happens. I’m thinking of writing to Kobo too

@BrundleFly2077 I hope so, because Mozilla and Kobo have almost dropped the ball on us Pocket-on-Kobo users in the past. It’s late here now, but if this isn’t fixed by Monday I’ll try complaining to some official channels 🤨️

@BrundleFly2077 @kobo tried logging in again and I get a screen saying “Error. An error occurred while processing your request.” Followed by “Unauthorized”
I’m not sure if it’s a Kobo problem or something on @mozilla’s end? 🤔️

@BrundleFly2077 @kobo uh oh. I can report the same thing too. Kobo Elipsa, never had issues till today (last sync was maybe a week ago).

Just signed out of Pocket before reading this and it’s still in the process of “Removing Pocket content. This will take a minute.”

Regret doing that now; at least I could’ve read whatever *was* synced 😣️

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