Can you find me an example of any other laptop manufacturer acknowledging negative things about their own products? Like an Acer representative apologizing for the shitty thermals on their $1000 gaming laptops, for example?
Why is only Apple held to this standard?
In 20 years of self-built PCs I don’t think I’ve ever managed to find a motherboard that didn’t have some kind of fucked up USB issue.
That doesn’t necessarily mean it’s profitable, it could just mean they haven’t run out of VC money runway yet.