• Tenferenzu@alien.topB
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    1 year ago

    I’m just gonna save this and will go back to it once it actually happens to my MacBook. By then they hopefully replace the screen for free.

  • chaosxq@alien.topB
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    1 year ago

    £1700 for an nightmare to repair 8GB piece of junk with thunderport ports that wear out and now dodgy screens. No thanks.

    • Monsoon_Storm@alien.topB
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      1 year ago

      I contacted Apple Support asking for a repair under UK Consumer Laws (specifically England in my case - 6 yrs in England/Wales, 5 in Scotland). I’d already spoken to Apple Support when it first happened, and then taken it to a Genius Bar where they said it would cost a silly amount to fix.

      They have asked me to send it in to them with no issues. Of course they may turn around and say it was damaged in some way and refuse… but their legal team does seem to be aware of this problem at the minute and are offering little resistance. They did say there is a longer than usual turn-around time for this issue, whether they meant *this* specific issue or not I don’t know.

      Ultimately this is a design flaw issue, so it’s technically covered by UK (and EU) consumer laws. I’ll post if/when it’s resolved succesfully (or otherwise)

  • reddit_duderino@alien.topB
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    1 year ago

    That’s the thing with the overblown prices they’re charging: makes them susceptible to every minor complaint; and rightfully so!

  • farseer00@alien.topB
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    1 year ago

    Why does every design flaw from Apple, no matter how minor, get a “-gate” name like it’s some world-ending controversy?

      • zoson@alien.topB
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        1 year ago

        Bill Gates graduated to being the target of full blown conspiracy theories.

    • gsterr@alien.topB
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      1 year ago

      Cuz the display costs more than half the cost of the whole unit most times… its pretty fucked up.

    • Hungry-Plankton-5371@alien.topB
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      1 year ago

      It’s just sensationalism. Talk to some people who own macbooks these days that came from windows laptops of the mid and late 2010s, the difference in build quality is night and day. My macbook pro didn’t cost any more than any other windows laptop I’ve ever bought and is the only one that didn’t have some catastrophic issue in the first two years of ownership (blown out speakers, frayed proprietary charging cable, broken keys, bulging battery, cracked plastic body etc).

      Even in cases of design flaws I’ve never heard of someone having to pay to fix them even well outside the warranty and applecare period. Similar rampant design flaws in the world of plastic laptops just go ignored.

      • hhs2112@alien.topB
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        1 year ago

        My macbook pro didn’t cost any more than any other windows laptop I’ve ever bought and is the only one that didn’t have some catastrophic issue in the first two years of ownership

        LOL

      • Sarin10@alien.topB
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        1 year ago

        My macbook pro didn’t cost any more than any other windows laptop I’ve ever bought

        so they didn’t have equivalent specs, okay.

    • barkingcat@alien.topB
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      1 year ago

      because apple keeps denying that all of these flaws are not flaws but “made that way to make your life better”

      so the more flaws an apple product has, the more it’s supposed to make your life magical!

      if they admitted to errors, then there wouldn’t be -gate… for example, butterfly-keyboard-gate - just admit the whole thing sucks and tell the truth. That keyboard sucks.

      Same as for the touchbar - you notice they don’t say anything about it. Just say “the touch bar isn’t performing the way we envisioned it, so we’re killing it” instead of saying “touchbar is the greatest thing!” but then pull support and don’t update it in the 7 years since 2016 and then kill it silently.

      • Hungry-Plankton-5371@alien.topB
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        1 year ago

        butterfly-keyboard-gate - just admit the whole thing sucks and tell the truth. That keyboard sucks.

        They did. They gave free repairs to everyone with broken keyboards and stopped using that design.

      • thoomfish@alien.topB
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        1 year ago

        Can you find me an example of any other laptop manufacturer acknowledging negative things about their own products? Like an Acer representative apologizing for the shitty thermals on their $1000 gaming laptops, for example?

        Why is only Apple held to this standard?

          • upvotesthenrages@alien.topB
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            1 year ago

            I’ve not had any issues with my Legion 7 from 2021. Been following the subreddit and Discord, doesn’t seem to be any major issues, unless I missed them.

            Pretty great PC that can be moved around really easily and the 3080 performs similar to a desktop 3070. Perfect for the super bright 1440p screen it has.

            • Thatwasmint@alien.topB
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              1 year ago

              I do really like the legion laptops as well. If a customer is requesting one, i begrudgingly point them to those systems.

        • Stevesanasshole@alien.topB
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          1 year ago

          I guess the bigger question you should be asking is “why do I feel like only Apple is held to this standard?” Is it confirmation bias of the media you choose to consume? It it their hardware’s ubiquity, cost and blatant anti-repair approach or a combination of all those factors? Possibly.

          There’s countless hardware and software flaws and gripes constantly posted here - more so than anything apple related. Scroll through the sub.

          • upvotesthenrages@alien.topB
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            1 year ago

            Just checked, the only 2 controversies in the top list the past 2 months are Apple and Nvidia’s 4090 power connector issue.

        • horse_and_buggy@alien.topB
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          1 year ago

          Just chiming in here, as an owner of a $2000+ when new 2017 macbook pro that apparently isn’t even being covered despite being susceptible to the same issue. It makes me feel like this investment is a waste and a ticking time bomb.

          I still have a 2012 macbook pro in working condition as well, and I expect Apple products to have a long lifespan for how much they cost. Design flaws and known issues must be addressed, and Apple should be held to this higher standard because of their premium price tag and high company market cap value due to their reputation. If they lose their reputation for quality products and support they won’t be able to charge premium prices or sustain their valuation.

    • Ar0ndight@alien.topB
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      1 year ago

      Because look how well it works, this is once again an Apple hatebait thread that tops /r/hardware , as is tradition.

    • nisaaru@alien.topB
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      1 year ago

      Well, Apple has a pattern of obvious screwups like Butterfly keyboard and obsolescence scams like the whole SSD design.

      Unless they stop these anti-consumer policies everything Apple does is Gate worthy.

    • spinjump@alien.topB
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      1 year ago

      Nixon’s real crime was that we still have to put up with this shit half a century later.

    • Phnrcm@alien.topB
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      1 year ago

      getting a “-gate” name is a common occurrence in today journalism and not just a single exclusive apple thing.

    • tomytronics@alien.topB
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      1 year ago

      Spectacular and embarrassing failure usually gets -gate added. Like Deflategate, and more. Watergate started the -gate fails.

    • dotjzzz@alien.topB
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      1 year ago

      Because every design flaw from Apple is a Feature-not-a-Bug™, costs a fortune to fix and they don’t fix it for free without immense publicity pressure.

      Even then, it’s a goodwill, they did nothing wrong.

    • manafount@alien.topB
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      1 year ago

      “What, take the last 4 letters of a previous scandal or hotel and add them onto all future scandals? That can’t be the system.”

      “I think it is.”

    • tinyman392@alien.topB
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      1 year ago

      The -gate suffix normally means that it’s a controversy, cover-up, or scandal. So if someone feels it’s one of those, it’ll get the -gate postfix. It originates from the watergate scandal, but has become a more popularized suffix.

      In short, if it’s a design flaw and Apple is ignoring, downplaying, or denying it, it becomes a -gate since people feel like it’s a coverup. I guess you could also call them a controversy too.

    • INITMalcanis@alien.topB
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      1 year ago

      Apple set expectations with their marketing, and reinforce them with their pricing. Why does someone always try and defend the richest corporation on the planet when they get caught undercutting those expectations?

    • knownclout@alien.topB
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      1 year ago

      Why does every design flaw from Apple, no matter how minor, get a “-gate” name like it’s some world-ending controversy?

      If it was any other PC OEM the media wouldn’t echo that article around the world.

  • Stevesanasshole@alien.topB
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    1 year ago

    Of course it has to be a soldered proprietary cable because a $1 off the shelf edp cable would just be too convenient.

    • Improve-Me@alien.topB
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      1 year ago

      Yep. Can’t believe they haven’t figured this out yet. And if that issue is anything to go by, they will only cover repairs for a subset of the affected models. And tell you to get fucked otherwise.

  • AceYourEngines@alien.topB
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    1 year ago

    Unpopular opinion, if you let your laptop get so disgusting the soldering shorts you deserve whatever stops working

  • e11i077@alien.topB
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    1 year ago

    I member when the iMacs in the early teens? Had the dust issue in the screens. This isn’t new for Apple or any manufacturer

  • ClockworkBrained@alien.topB
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    1 year ago

    Louis Rossmann are reporting this kind of fail from long ago. Apple even had to recall some models in the past for the exast same problem after people report them to the FCC IIRC.

    In the recall they just added sone millimeters to the cable length and solve the problem, so if this keeps happening it’s because they want to. There isn’t any something-gate, just an anti-consumer movement.

      • Monsoon_Storm@alien.topB
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        1 year ago

        He has also been reporting about the dust problem for a couple of years. It’s only now that it’s getting wider media coverage, probably because it’s happening to more and more people as time goes on

        • MasaTre86@alien.topB
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          1 year ago

          Good thing I saw a video about these because I’ve been looking at 2018 MBA for 350€. Then again I only need it for like a year, so it might worth the risk.

          • Monsoon_Storm@alien.topB
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            1 year ago

            They did ask me for my receipt (I’d bought direct from apple, so I still had it thankfully), no idea if they’d honour a second-hand computer.