cross-posted from: https://beehaw.org/post/17027060

Businesses, community groups, arts organisations and residents in a thriving town on the Croydon-Surrey border are in uproar because the automatic systems employed to police social media have silenced them on one of the world’s biggest digital platforms – all because Coulsdon has the letters L, S and D in its name.

Residents’ associations and businesses with “Coulsdon” in their titles have found themselves “cancelled”, with posts being removed from Facebook and warnings issued as to their future conduct under a set of rules so vague that any post, however innocent, might fall foul of them.

  • AwesomeLowlander
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    8 days ago

    It sorta works well enough for most

    Wut. Naive text filters have pretty much never worked for the intended purpose, ever.

    • HumanPenguin@feddit.uk
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      8 days ago

      Yeah, they have. Anyone who has modded anything can tell you the difference in work level from fixing errors vs dealing with troublemakers.

      They work better than nothing. And unless you’re willing to develop a better solution. That is what you have to compare it to.

      • AwesomeLowlander
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        8 days ago

        I’m a former reddit default sub mod. Thousands of comments on the top posts. No, naive text filters contribute nothing to moderation. Anybody who is in any way incentivised to cause trouble isn’t blocked, so all it’s doing is catching unintentional stuff (like couLSDon)