cross-posted from: https://beehaw.org/post/17027060

Businesses, community groups, arts organisations and residents in a thriving town on the Croydon-Surrey border are in uproar because the automatic systems employed to police social media have silenced them on one of the world’s biggest digital platforms – all because Coulsdon has the letters L, S and D in its name.

Residents’ associations and businesses with “Coulsdon” in their titles have found themselves “cancelled”, with posts being removed from Facebook and warnings issued as to their future conduct under a set of rules so vague that any post, however innocent, might fall foul of them.

  • AwesomeLowlander
    link
    fedilink
    arrow-up
    5
    ·
    8 days ago

    How have naive text filters survived this long? Even new software like lemmy still implements them for some reason.

    • HumanPenguin@feddit.uk
      link
      fedilink
      English
      arrow-up
      3
      arrow-down
      1
      ·
      8 days ago

      it’s cheap and easy. So will always be the first solution for capitalism.

      Until governments are willing to make and enforce laws. Guaranteeing the right to free speech on corporate platforms. Corporations have no motive to do more.

      • AwesomeLowlander
        link
        fedilink
        arrow-up
        4
        ·
        8 days ago

        It was more along the lines of ‘Haven’t they figured out it doesn’t work by now, and looks stupid?’. It’s not just capitalism, even FOSS software like lemmy implements it as I pointed out. It’s akin to tying game speed to FPS - something that didn’t age well, and devs should really know better by now.

        • HumanPenguin@feddit.uk
          link
          fedilink
          English
          arrow-up
          1
          arrow-down
          1
          ·
          8 days ago

          The other choices are limited. People or AI. Foss has not got the people willing to GAS or the infer structure to run AI. and corporations are not willing to pay them or develop the AIs.

          As the business model of most corps tends to not care about the errors. And Foss sights that care about swearing, are better using what little man power they have correcting errors like this then dealing with the trolls constantly trying to stir trouble.

          Yeah, honestly, based on the task. It sorta works well enough for most.

          • AwesomeLowlander
            link
            fedilink
            arrow-up
            1
            ·
            8 days ago

            It sorta works well enough for most

            Wut. Naive text filters have pretty much never worked for the intended purpose, ever.

            • HumanPenguin@feddit.uk
              link
              fedilink
              English
              arrow-up
              1
              ·
              8 days ago

              Yeah, they have. Anyone who has modded anything can tell you the difference in work level from fixing errors vs dealing with troublemakers.

              They work better than nothing. And unless you’re willing to develop a better solution. That is what you have to compare it to.

              • AwesomeLowlander
                link
                fedilink
                arrow-up
                1
                ·
                8 days ago

                I’m a former reddit default sub mod. Thousands of comments on the top posts. No, naive text filters contribute nothing to moderation. Anybody who is in any way incentivised to cause trouble isn’t blocked, so all it’s doing is catching unintentional stuff (like couLSDon)

    • HumanPenguin@feddit.uk
      link
      fedilink
      English
      arrow-up
      1
      ·
      8 days ago

      it’s cheap and easy. So will always be the first solution for capitalism.

      Until governments are willing to make and enforce laws. Guaranteeing the right to free speech on corporate platforms. Corporations have no motive to do more.