I’m getting phone calls from my health insurance company, first from a “registered nurse” with no information in the voicemail other than a call-back number (seems like it could be a scam, but I need to verify the number, so far people are saying the number is legit), and now I have a second phone call where the voicemail mentions they are calling from the insurance company’s “concierge program”.
Mostly I want to know if I can ignore these calls without consequence, or if I have to return them, and if so what should I expect?
I hate it so, so much, on a deeply visceral level. I work in biotech, and have worked at a med tech previously that focused on care coordination, and additionally had to fucking force my insurance, hospital, hospital billing department, and HRA provider to get on the phone together and walk them through debugging each other’s bureaucracy to track down the one fucking RefID that some idiot stuck in the wrong box - that last one took fucking WEEKS. So yeah, I know a thing or five about the shitshow that is health insurance in the states, and I’ve been radicalized by my experiences.
Please send more blue shells - it seems that’s the only thing they respond meaningfully to.