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- cross-posted to:
- [email protected]
Rite Aid is banned for five years from using artificial intelligence (AI) facial recognition to try to curb shoplifting, the Federal Trade Commission (FTC) said Tuesday. In a press release, the age…
Sadly, every rite aid I’ve been to in Los Angeles has a huge shoplifting problem. Not sure what the solution is but so far they hire multiple security guards and have many products behind locked counters.
The solution would be things like UBI and single payer healthcare so people can afford to live.
Not something that particular store can do.
The solution is to return to the days of the shopkeeper getting your items for you behind the counter.
Statistically not true. And even the retail industry lobbyists has started backtracking on the claims.
The only city that has seen an increase in shoplifting in the last ~4-5 years, as I have seen in actual data analysis, is NYC. Everywhere else has seen an overall trend downward.
https://www.theatlantic.com/newsletters/archive/2023/11/shoplifting-retail-data-moral-panic/676185/
https://www.cnn.com/2023/11/17/business/shoplifting-retail-crime-stores/index.html
https://www.reuters.com/business/retail-consumer/us-retail-lobbyists-retract-key-claim-organized-retail-crime-2023-12-06/
These narratives are all about trying to make you sympathetic to stores, creating justifications to close poorly-performing locations without suffering PR consequences, and to get the public to invest in security for retail stores so that the stores can save some bottom-line cost. And just regular ol’ conservative love of the penal system.
In the raw numbers, shrink in general is not a major issue for retail and shoplifting only makes up a relatively small percent of shrink. It’s just a great story to point to and makes great viral videos.
The articles you linked don’t support your conclusions. Sure, retail corporations will obviously attempt to frame the narrative such that it is advantageous to them. But you’re acting as if the fact that corporations have (possibly) overstated their losses indicates that shoplifting is not an issue?
The stats I’m seeing
So shoplifting is costing greater than 0.5% of total sales annually. That’s far from negligible, considering the razor thin margins that most retailers operate with.
The rise in shoplifting in NYC has been so massive that it has overshadowed the mild decline in shoplifting in other cities.
Perhaps one reason why shoplifting rates in some cities has declined is that many stores in bad areas have been closed in the past several years in order to reduce shoplifting. Imagine that: companies complain about increased shoplifting > companies close problematic locations > shoplifting decreases. Granted I have no evidence to prove this hypothesis, but it certainly seems plausible.
My intuition is that this strategy (closing stores) is less effective in NYC because of the subway system. Unlike most other US cities, mass transit and density enables criminals to access any and all neighborhoods in the city, so closing individual locations simply causes the thieves to target another location.
https://www.nytimes.com/2023/04/15/nyregion/shoplifting-arrests-nyc.html
I wonder how many times they shoplifted and got away with it, if they got caught 6,000 times in one year. There is a concept known as the dark figure of crime, which refers to the hidden figure of unreported crimes that is not captured by the official statistics. Whether the criminal got away with it cleanly, the victim didn’t want to go through the legal hassle, the cops didn’t feel like filling out a report, etc, crime statistics are inherently unreliable (with the exception of homicide)
IIRC, corporations aren’t known to waste money, so the expansion of internal security departments and shoplifting prevention strategies seems like pretty good evidence that the problem is real.
In conclusion, corporations suck and I hate them, but there is a fairly significant shoplifting problem in America right now.
I specifically called out the rise in NYC – which was essentially the sole responsibility of a small number of people and may have already been taken care of based on LEO action that has already happened.
If one arsonist burns down 2 city blocks, it would be very weird to frame the narrative as “nationwide arson is on the rise”. While it may be technically true, it’s not the real story. The story should be that we need to catch that guy because his behavior is wildly deviant from the norm instead of trying to pretend norms have changed when they haven’t.
Your first stat, I believe, comes directly from the NRF, who are currently in hot water for making the fuck up statistics to drum up this moral panic. https://www.forbes.com/sites/markfaithfull/2023/12/08/national-retail-federation-retracts-stats-amid-theft-war-of-words/?sh=34a924821596
They have proven they do not have any kind of proper standards for coming up with their numbers. The presumption should be they’re pulled from the depths of their assholes until they allow independent audit, which they don’t – when asked, they say the data is proprietary.
https://www.vice.com/en/article/g5ve49/we-cried-too-much-walgreens-cfo-admits-retail-theft-isnt-the-crisis-it-portrayed
Don’t underestimate a large, hierarchical bureaucracy’s ability to be ponderous and operate with bad assumptions. In the long view, they will get sorted out, but in the short term they can drive industries. My bet is 5-10 years from now this entire shoplifting panic will be something people laugh at the idea of. But in the meantime we’ll have created permanent expansions to the penal and carceral system that hurt us all.
Fair enough. You make decent points, although I disagree. We’ll just have to see where we end up in 10 years.
I don’t really care if stores invest in security tbh.