Article and rant detailing my extremely negative experience with business account opening and network gear order on Amazon, covering difficulty in getting customer support, difficulty setting up business account, difficulty reporting potential security issue, shipment of second-hand open-box devices instead of new items, Amazon's refusal to send replacements, problems with the process of used items collection and associated refund, barrage of auto-generated emails, zero customer care, my subsequent decision to shop local, other details, and more
    • FlashMobOfOne@lemmy.worldEnglish
      13·
      6 months ago

      I canceled my sub when they announced that paid Prime memberships would still have to view ads.

      I use it exceedingly rarely now, thankfully, and without a sub you have to wait a week for something to arrive anyway, so I just expect it to be shit service.

    • gramathy@lemmy.mlEnglish
      72·
      6 months ago

      This almost certainly depends on where you are, I can reliably get normal prime shipping or even same and next day for 99% of non-specialty items

      Not that Amazon making service worse for some is acceptable, but that it’s not universal

      • corsicanguppy@lemmy.caEnglish
        6·
        6 months ago

        But will it show up?

        In the last 30 days we’re 50-50 that something will even arrive – at the local drop point, at the secure package receipt on the ground floor, at the local post office; 50-50 across the board.

        I threw a RAID disk but prime said “4 days” so I bit. 2 weeks later it’s still in the wind but “out for delivery”. By then I bought one local, but got COVID on the way home from the shops. I’ve almost recovered.

    • NommerEnglish
      4·
      6 months ago

      This. I’d regularly get packages 3-5 days after ordering with prime. No reason to keep paying for a service I’m not getting.

    • Bogasse@lemmy.mlEnglish
      3·
      6 months ago

      Same here, most delivery service will not even bother performing the delivery about 30% of the time and just leave it in a relay or post office. Last time the logs showed they ensured I wasn’t home in the minute they left the dispatch center 🤡

    • Alteon@lemmy.worldEnglish
      2·
      6 months ago

      I believe you can actually get a refund for the remaining time if you cancel it now.

    • MentalGymnasticsEnglish
      243·
      6 months ago

      So buy it locally then what are you even complaining about? Who gets something they urgently need delivered anyways. Boohoo one of your god knows how many basically free deliveries arrived a day or two late. It costs a burger king whopper meal for a month of free deliveries. Like Amazon should charge entitled ass customers like you more than that. Who even knows why it arrived late? Maybe your delivery driver got mauled by a pitbull and had to go to the hospital? Who gives a fuck though all that matters is your “urgently” needed delivery was late at no fault other than your own for buying something so urgently needed online.

        • MentalGymnasticsEnglish
          220·
          6 months ago

          Well I’ll be damned. That bridge collapse in Baltimore where all the shipping containers come in through really delayed my Amazon order didn’t it? God damn I hate Amazon!!! Why can’t they get my urgently needed orders to me in 1 day???

        • MentalGymnasticsEnglish
          220·
          6 months ago

          At least I’m not the idiot buying such urgently needed shit that I feel the need to complain about it on Lemmy when it gets delayed in transit. Shocked Pikachu face?? Delayed in transit? No shit that winter snow storm really delayed my order didn’t it?

          I wonder how many late orders it takes until someone decides to buy their urgently needed crap at a normal store like a normal person.

          • thetreesaysbarkEnglish
            15·
            6 months ago

            Dude I think you need to get some meds for all that rage.

            Maybe they have some on Amazon, I heard they have fantastic next day shipping as it’s such an urgently needed item!

            • MentalGymnasticsEnglish
              113·
              6 months ago

              Then I’ll complain about it on Lemmy when my urgently needed meds are delayed in shipping when I could have just walked to the CVS corporation and gotten my meds.

          • SoleInvictus@lemmy.blahaj.zoneEnglish
            6·
            6 months ago

            You’re just the guy complaining in great length about someone complaining about such an inconsequential thing. That’s way better!

        • MentalGymnasticsEnglish
          115·
          6 months ago

          Look around, it’s corporations everywhere. The Internet you are using? Corporation. The device you connect to the Internet? Corporation. The place you buy your food? Corporation. The actual food itself? Mostly corporation. The toilet you shit on? Corporation. First it was delayed shipping your mad about. Now your mad about corporations. Can tell your like 15 years old. Don’t worry kid you’ll get it figured out soon.

          You’re talking about “bezos and musk bootlickers” when you’re doing the same shit? You’re bootlicking your local businesses who buy all their inventory from some corporation? Wanna get away from corporations? Move to some remote town with a population or 5000 in some other country maybe in a communist country would suit you well.

          • PastryPaulEnglish
            3·
            6 months ago

            I’m impressed that the Smooth Brain Society is becoming so active on Lemmy. It took you all a while to figure out how to sign up for accounts but, boy, did you guys sure go nuts after you got there.

            • MentalGymnasticsEnglish
              17·
              6 months ago

              That’s why Amazon’s quarterly profits have more than tripled since last year. You guys are correct Amazon delivery service is sooo shit. Always delaying my orders making me want to shop elsewhere. It makes so much sense now why their quarterly profits have tripled.