“I look in her bag and there is blood all over her bag, her toys, her fries, everything,” says New York resident Tiffany Floyd.

Burger King near Buffalo, New York temporarily closed over the weekend after a customer found blood in her daughter’s food.

On July 26, New York resident Tiffany Floyd posted a TikTok video about a distressing experience with her four-year-old daughter Matayla at a Burger King in Getzville, New York.

“I heard, ‘Mom, I don’t want ketchup,’ so I take the bag back thinking that they messed up our order,” she continues, before using her rubber-gloved hand to show her daughter’s burger to the camera. “I look in her bag and there is blood all over her bag, her toys, her fries, everything.”

Floyd says she then pulled over and called Burger King to ask what was going on with her food, and the manager told her that a worker injured his finger right before making and bagging their order, and that if she came back, she could get a refund.

So, she decided to call her local health department and file a report.

    • iAmTheTot
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      4 months ago

      I feel like you’re being snarky here, but like, this is a good thing, no? Offering a refund was the correct thing to do.

      • Flying Squid@lemmy.world
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        4 months ago

        Just a refund is not enough for that, no. It’s a biohazard and the kid ate it. That calls for a lot more restitution.

        • iAmTheTot
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          4 months ago

          I’m pretty confident that the manager of a random Burger King does not really have the authority to offer any more restitution than that. Plus, no one said “just” a refund. Starting with a refund is a good thing. Good things should be reinforced, not mocked.

          • Flying Squid@lemmy.world
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            4 months ago

            As I told the other person, the manager knows who to contact and it sounds like they didn’t offer to contact them.

            • Oka@sopuli.xyz
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              4 months ago

              Should know but probably doesn’t, or wasn’t thinking at the time

              • Flying Squid@lemmy.world
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                4 months ago

                If they don’t know, they were improperly trained, meaning this woman should get far more compensation.

                If they weren’t thinking at the time, they were negligent, meaning this woman should get far more compensation.

                This isn’t a burnt burger bun we’re talking about. This is a significant biohazard.

            • iAmTheTot
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              4 months ago

              Did you read the article? Burger King corporate is involved and in contact with the woman.

        • Optional@lemmy.world
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          4 months ago

          True but the manager can’t offer the proper restitution. They should have had a senior shit-cleaner-upper call them.

            • iAmTheTot
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              4 months ago

              What? Where did you hear or read that? It wasn’t from this article. I think you are jumping to wild conclusions.

              • Flying Squid@lemmy.world
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                4 months ago

                I think it can be inferred both because it wasn’t brought up in the article and because the mother refused the refund and called the health department.

  • jordanlund@lemmy.world
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    4 months ago

    Corporate is going to fire that manager for admitting the problem.

    “Why did you admit liability?”

    • b000rg@midwest.social
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      4 months ago

      I was told this as a fast food manager: do not admit fault, only apologize for the situation the person is experiencing. The second you admit fault, they said, you admit liability for any damages, real or imaginary.

  • Wogi@lemmy.world
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    4 months ago

    Sorry about the hepatitis, here’s a coupon for 10% off your next order of 10 dollars or less.

  • ironhydroxide
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    4 months ago

    Sounds like working conditions are “less than ideal” at burger king.

    And I’d bet that manager that offered a refund is only one link in the exploitative chain that directly led to this situation.

    • Graphy@lemmy.world
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      4 months ago

      Besides for the gay hating chicken place, every fast food and drug store I go into is running a skeleton crew these days.

      It’s always some teenager and a middle aged manager stressed tf out like it’s their fault the lines out the door

      It’s hard to highlight the problem because you don’t want to be recording these poor people. At the same time I think that works in favor of places like Walgreens because then you’re just hiding their trash for them

  • antlion@lemmy.dbzer0.com
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    4 months ago

    Pretty much every hamburger has blood in it. It’s an important part of the flavor. Actually Impossible burgers had to make GMO yeast to make hemoglobin, so their pea protein burgers taste more like meat.

    • 🇰 🌀 🇱 🇦 🇳 🇦 🇰 ℹ️@yiffit.net
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      4 months ago

      That red juice that comes out of the meat ain’t blood. It’s myoglobin, sometimes called “purge” and is a sign that your meat isn’t that fresh.

      That also isn’t remotely close to what the article is talking about. The food was covered in human blood.