• pyre@lemmy.world
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    1 hour ago

    AI to determine people’s livelihoods, huh?

    By the way, who’s the Brandshield CEO? Asking for a friend.

    • ipkpjersi@lemmy.ml
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      5 hours ago

      People used to think so highly of CEOs, that they must be doing something right if they got to where they are. They must be smarter and have all the answers.

      Now people are realizing CEOs are just rich scumbags.

  • daniskarma@lemmy.dbzer0.com
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    6 hours ago

    The fact that a legit website could be taken down just by a big corporation claim, without any further third party or gubernamental investigation. Is indeed frightening.

  • Vespair@lemm.ee
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    9 hours ago

    “Funko did not request a takedown of the @itchio platform.”

    Man, I fucking hate corpo-speak like this.

    Yes, you didn’t personally make the request against itchio… But you hired this company to enforce “brand protection” and that’s what they did. So you did actually request the takedown, but you just did so by authorizing another party to make such requests on your behalf.

    This is like a military General saying “hey I didn’t commit any warcrimes, I just gave the orders to my men to commit warcrimes!”

  • oVerde@lemmy.world
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    11 hours ago

    If only we had a few more Luigi, these corpo-shit would think twice

    • DontMakeMoreBabies@lemm.ee
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      They always talk about how giving coverage leads to copycats. Typically that has meant me getting pissed at the over coverage of mass shootings, but now I’m sitting here waiting like… Okay? Any day now? Maybe not.

    • daniskarma@lemmy.dbzer0.com
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      6 hours ago

      They really like to show off how much power they have and how self defense is, indeed, justified.

      They do and undo like there’s no consequences whatsoever.

  • JackbyDev@programming.dev
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    16 hours ago

    Hey, so if BrandShield is being honest, what’s Itch’s registrar? What do they have to say? 🍿 This keeps getting deeper.

    • Echo Dot@feddit.uk
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      14 hours ago

      The problem here is that’s a weird response for them to go straight to the registrar.

      If somebody posts copyrighted content on YouTube the offended party goes to YouTube don’t ask the registrar to do anything. Contacting the registrar is the last resort not the first step.

    • RunawayFixer@lemmy.world
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      14 hours ago

      Why ask the registrar to take down a subdomain of a website?

      Those subdomains are not managed or controlled by the registrar, so all the registrar can do is either take down the entire domain or ask their client to take down the subdomain. In this case they asked their client, who took down the subdomain, after which the registrar took down the domain anyhow :D

      For a single isolated offence, Brandshield’s first action should have been to report the copyright infringement to itch.io and ask for a takedown of that content, instead they went directly to the registrar and falsely claimed that itch.io was a fraud & phishing site. I suspect that they falsely claim that it’s about phishing and fraud, because otherwise registrars will not take down the site unless there is systematic copyright infringement (like a torrent site). And I suspect that brandshield goes directly to the registrar with their complaint, since that is easier to automate than finding the right contact info on a website.

      So my take is that: The registrar was in the wrong for taking down the domain after itch.io removed the problematic subdomain. Brandshield is scum. And Funko is in the wrong for using brandshield.

      No real need for further answers from itch.io, nothing new has come to light.

      Edit: while under the shower I realized that Brandshield’s posts do contain some kind of news: Brandshield does not deny having used fraud & phishing as reason for the takedown request, thereby confirming that they did. Before we just had itch.io’s retelling of the events, which might have been a misrepresentation by itch.io or due to a cock-up by the registrar, but because of the lack of denial by brandshield, we now have confirmation that it did happen like itch.io said.

      • JackbyDev@programming.dev
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        7 hours ago

        Those subdomains are not managed or controlled by the registrar

        I might be getting the terminology wrong, I’ve not had to work too closely with the specifics of subdomains in my career, lol. But you can definitely have blah.itch.io points to a different IP than itch.io and that’s done through DNS. So if they suspected blah.itch.io to be a phishing site imitating Funko’s site, it makes sense that they’d report it to the people controlling that.

        And yeah, it looks like Itch does use sub domains for user pages instead of URL paths. https://xk.itch.io/ So if some user’s page was trying to imitate Funk’s site then I could see this line of thought. I’d need to see the page that was supposedly imitating and what it was imitating to really make a judgement call though.

        • RunawayFixer@lemmy.world
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          5 hours ago

          If it had been phishing, then going to the registrar would have been the right call, because you want to take that down asap. But according to itch.io it wasn’t, instead it was a a real fansite that was linking to the real website of funko’s game (according to itch.io). Something which most media companies allow since it’s basically free publicity and goodwill, but if they did want it taken down for copyright reasons, then a DMCA takedown request send to itch.io would have been the correct first action.

          In the response statement by Brandshield, Brandshield does not deny having send a takedown request for phishing to the registrar (confirming that they did), nor do they dispute itch.io’s statement that it wasn’t a phishing site (confirming that they know that it wasn’t), instead they only speak about “infringement”.

          So now we know that Brandshield is knowingly making false accusations that have potentially serious consequences for their victims. And it’s not going to be the first time that they’ve done this, but even this high publicity case will probably not have any legal consequences for brandshield, so it looks like they will continue getting away with it. Unfortunately they’re not alone, it often seems like the entire DMCA industry is rotten.

          • JackbyDev@programming.dev
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            5 hours ago

            So now we know that Brandshield is knowingly making false accusations that have potentially serious consequences for their victims.

            They said their platform is “AI driven” which could very easily imply this was an automated process with no human making a decision. It’s still bad, but a different kind of bad than “knowingly” making a decision.

            • RunawayFixer@lemmy.world
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              5 hours ago

              You can’t create an automated machine, let it run loose without supervision and then claim to not be responsible for what the machine does.

              Maybe just maybe this was the very first instance of their ai malfunctioning (which I don’t believe for a second), in which case the correct response of Brandshield would have been to announce that they would temporarily suspend the activities of this particular program & promise to implement improvements so that it would not happen again. Brandshield has done neither of these, which tells me that it’s not the first time and also that Brandshield has no intention of preventing it from happening again in the future.

              • JackbyDev@programming.dev
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                35 minutes ago

                I’m not trying to exonerate them of any blame, I’m just saying “knowingly” implies a human looking at something and making a decision as opposed to a machine making a mistake.

        • dezmd@lemmy.world
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          6 hours ago

          Registrar is 1API.NET which uses Verisign.

          DNS is currently configured to cloudflare (maybe as a result of this fubar scenario?). blah.itch.io would be pointed in DNS not from the TLD registrar in this scenario.

          Contacting itch.io directly would be the first step long before going the registrar route as they obviously manage DNS on their end and not the registrar end.

    • 0xD@infosec.pub
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      14 hours ago

      I have two of them, from Mr. Robot, for decoration - just like I have other statues for the same purpose. I took them out of the box though, I don’t get why anyone would do that.

  • Sixty
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    21 hours ago

    We HoLd A dEeP ReSpEcT…

    Yeah hiring AI slop to take down websites with zero humanity oversight screams “respect.”

    • Echo Dot@feddit.uk
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      14 hours ago

      It wouldn’t be so bad if the AI engaged with a human at some point to confirm the action was both warranted and proportionate. Nope, apparently it’s allowed to just do whatever the hell it wants, with literally zero oversight.

      • InputZero@lemmy.world
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        5 hours ago

        Corporations are trying to set the precedent that they can not be held responsible for what their AI does. If it required an employee action to follow through then there’s a point of liability. Zero oversight isn’t a bug of AI, it’s a feature. It puts more distance between the people at the top and any liability or consequences they might face.

        ‘Why I could not have known this software was wrong 90% of the time, I’m not a computer scientist. It’s beside the point that all those mistakes AI from the company we contracted were in our favor. Regardless that’s in the past, the new generation of Artificial Intelligence will correct those mistakes and will detect 10% more fraud. It’s wonderful that we finally have a tool to combat the rampant fraud and bad actors that has taken over this country.’

  • Phoenixz@lemmy.ca
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    It so so pisses me off when these companies say shit like “thank you for sharing in our passion for creativity”

    It’s basically saying “thank you for agreeing with us”, which I don’t.

    At this point you just know that any company saying something like that is abusive, doesn’t give a shit and just want to pretend to be respectable.

      • Echo Dot@feddit.uk
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        The best thing about rising up in the corporate world is the increased salary. But the worst thing is the fact that these idiots start talking to you like that in person.

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      24 hours ago

      We know we’ve caused itch and the game developers financial losses, but be assured that we have contacted them to offer our biggest, most sincere apologies.

      Fuck them. Time to sue.

    • uis@lemm.ee
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      23 hours ago

      You can taste celophane in their words

  • Blackmist@feddit.uk
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    21 hours ago

    You just know that their “AI driven platform” is a call to google for the brand names they’re “protecting” followed by takedown requests issued to the registered email followed by one to the registrar for every domain found.

    We need a new internet because this one is fucked.

  • Maggoty@lemmy.world
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    23 hours ago

    Translation

    OhShitOhShitOhShitOhShitOhShitOhShitTheAIReallyFuckedUpPleaseDontSueUsOhShitOhShitOhShitOhShit

    • Echo Dot@feddit.uk
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      Where exactly was corporate council in all of this. Who on earth signed off on, “automatically taking potentially ligacious actions”?

      • Maggoty@lemmy.world
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        12 hours ago

        Sorry, we fired the entire legal department and replaced them with the latest IBM AI model, Hal 9000.

    • uis@lemm.ee
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      23 hours ago

      I think it was done by human and they use AI as an excuse

  • Snapz@lemmy.world
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    Fuck all the corpo fucks involved here with their plausible deniability attempt. If you truly felt any remorse, you’d talk about how you’ll disengage this AI chum service, or demand that requests are extremely precise or hyper targeted at specific direct issues. This story of blanket action helps the big company with monkey and always hurts the little guy that gets swept up in their ravenous wake.

    Also, educate the next month of your online presence you boosting the brand you wronged with your reach. But you won’t do shit, you aren’t remorseful.

    • Adalast@lemmy.world
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      1 day ago

      Personally I want to see the criminal shield removed for corporations. All C-Level executives become personally liable for any illegal actions, malfeasance, slander/liable, or injurious action perpetrated or instigated by the company with the ONLY defense being proving, beyond a shadow of a doubt (not just reasonable doubt) that an actor within or without the company caused the action with the express intent of harming the C-Level executives, either specific or generally.

      Fuck corporate personhood. Fuck people making a LLC and doing whatever the fuck they want under the guise of the company then the company declares bankruptcy while they run off like a cartoon character with bags of money. Leadership liability and culpability should be the norm, not the exception.

      • Richard@lemmy.world
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        1 day ago

        Aren’t C-Suite already liable for illegal actions? I know for sure that it’s that way in Germany, and I cannot imagine it to be different in the U.S.

        • Adalast@lemmy.world
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          Nope, they are covered most of the time by what is known as the “corporate veil”.

          Better explained than I can do here: https://federal-lawyer.com/when-can-a-ceo-be-held-personally-liable/

          Essentially, unless they are personally doing it, they are protected. Embezzle millions and you go to jail, poison a water supply, kill thousands, give birth defects, cancer, and a myriad of other health issues to a community at large and only the corporation is liable/culpable.

  • caseofthematts@lemmy.world
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    1 day ago

    I’m just going to post this comment to this thread as well, since this is newer. Classic shifting of blame and no one taking responsibility for scummy actions.

    Fun fact: Funko’s current CEO is the ex-president of Wizards of the Coast!

    Why is this relevant? Well, under her leadership, WotC sent pinkerton agents to someone’s home to threaten them because they got some Magic the Gathering cards early. She said things like Dungeons & Dragons players were under-monetised, pushing to make the Table Top game more like a microtransaction-filled video game, and helped with the OGL scandal.

    The OGL, for anyone unfamiliar, was an Open Gaming License WotC had for years with D&D 3rd party creators. It allowed certain things to be created using D&D mechanics and lore by anyone that followed its guidelines and allowances. A couple years ago, WotC tried to change that so they would make more money off of people trying to create things for D&D - to profit off of indie creators passionate about the game. There was a huge backlash, and they eventually went back on this decision.

    All this to say, you can see what kind of leader the current Funko CEO is, and what’s happening with itch isn’t surprising to me.

    • JaggedRobotPubes@lemmy.world
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      21 hours ago

      We need to compile a list of shitty executives for boycotting purposes. No more “this company did a bad thing”. No. We need exactly this, with “this is David Davidson, who led the enshittification of ABC, Inc”

      It needs to be a document, a wiki, of exactly the shitty things those people did so that businesses will have monetary reasons to want to avoid shitty executives.

      Let’s help those poor, poor companies from being victimized by those awful greedy people. The poor things.

      • Echo Dot@feddit.uk
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        12 hours ago

        Peter Molyneux is going to require an entire volume bound in leather at this right

      • moody@lemmings.world
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        1 day ago

        Literally the company that RDR2 portrays as the bad guys, that sued the makers of the game and lost because they objectively ARE the bad guys.

        • Zorsith@lemmy.blahaj.zone
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          1 day ago

          They have also had over a century to rename themselves and haven’t, which means they want the reputation the name has.

          • TexasDrunk@lemmy.world
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            If you had a business that boiled down to “corporate mercenary” don’t you think it would be incredibly convenient to have a reputation as a villainous bulldog?

            There are very few companies who get to pretend they don’t give a flying shit about people. This is one who will thrive on that reputation. Pinkertons and whatever Blackwater is now.

            • mosiacmango@lemm.ee
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              1 day ago

              And yet Blackwater has renamed itself again and again.

              Apparently there is a “whoops, too much” level of villainy, even for villain factories.

              • Quetzalcutlass@lemmy.world
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                16 hours ago

                I think Blackwater renamed to avoid tarnishing whoever was hiring them, not because they themselves disliked their reputation. If their employment wasn’t at the mercy of elected officials who have to care about optics, I bet they’d still be parading around their old name with pride.

                It’s been decades and the first name that pops into my head when someone says ‘PMC’ is still ‘Blackwater’. Do you have any idea how much war crime they’ll need to do to get back that level of brand recognition?

            • Zorsith@lemmy.blahaj.zone
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              There’s a difference between “villainous bulldog” and “association with them may get you shot in parts of america” (Appalachia IIRC)

              • medgremlin@midwest.social
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                1 day ago

                Unfortunately, the swing to the right and the rise of shit like “Blue Lives Matter” has changed this in some places. When I was in the western part of Virginia for school, there was a local car dealership called “Pinkerton” and I saw their dealership license plate frames and emblem on a LOT of cars in the area. Many of those cars also had the Gadsden vanity plates and a bunch of blue lives matter, trump, etc. stickers on them.

    • wia@lemmy.ca
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      Name the CEO. Image too, or wiki link.

      Let’s stop letting scummy people hide behind brands and companies.

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    1 day ago

    So Funko issued a non-apology blaming Brandshield.

    Brandshield issued a non-apology blaming the registrar (Iwantmyname), and saying their AI tool definitely had nothing to do with it

    And Iwantmyname hasn’t even put out a statement.

    Fucked all around, yet it seems nobody will be facing consequence for this except Itch.io who got their website nuked out of nowhere.

    Though if I were Itch, I’d get a new registrar ASAP.

    • Echo Dot@feddit.uk
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      13 hours ago

      What I find really weird is I have a website, or had a website years ago, that someone issued a DMCA takedown to it, but it was totally fraudulent. The registrar sent me an email to say they had received the takedown request, had reviewed it, found it to be invalid, and we’re taking no further action.

      They didn’t send me this email until after they’d already decided to ignore the report. Start to finish the whole thing took about 3 days. That was for some tiny irrelevant website that no one except me and a few users would have even cared if it had been taken down. Why didn’t they do the same for a massive internationally well-known website?

      • Th4tGuyII@fedia.io
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        12 hours ago

        You make a good point. Even disregarding how well known Itch is, their registrar acted woefully incompetently by not even attempting to contact Itch.io about the takedown request (which is what Brandshield should have done in the first place)

    • pressanykeynow@lemmy.world
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      Well it’s obvious that the registrar is to blame. Anyone can send emails requesting the takedown. The registrar shouldn’t do it. Are Funko and Brandshield scummy? Yes, but they are not who took down itch, it was the registrar. Also Funko calling anyone’s mother is fucked up.

      • Maggoty@lemmy.world
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        23 hours ago

        The West and the US in particular keep inching closer to the ISPs having legal responsibility for not shutting stuff down in copyright cases.(link)

        ISPs increasingly do not have a choice. They can nuke a customer or risk going to court and losing money.

        • Echo Dot@feddit.uk
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          There is a minimum amount of time allowable for Investigations though. It’s not very long and there is a very good argument it should be longer, but the registrar didn’t even take the time to look into the case. Obviously they didn’t, because otherwise it wouldn’t have done anything.

          • Maggoty@lemmy.world
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            12 hours ago

            That’s not even in their calculation for most of their customers. They aren’t going to eat a court case if they don’t have to and every refusal risks a court case. A customer has to be truly large to actually be defended by their ISP.

            • Echo Dot@feddit.uk
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              9 hours ago

              They wouldn’t get a court case over this. Firstly because registrars are not responsible for the content on their websites, And social media sites and other sites that allow users to post-content to them are themselves not directly responsible for the content users choose to post.

              The appropriate action for a registrar is to contact the owner of the website in question, If it is getting close to the allotted time and they haven’t had a response then they take the website down. All allowable under the law without getting sued.

              This registrar didn’t even bother trying to contact the site, they did not do a totally automatable and essentially free action, simply because they couldn’t be bothered.

              • Maggoty@lemmy.world
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                1 hour ago

                In the US record companies are busy making everyone responsible via court cases. That’s the problem.

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      I’d do a new registrar either way.

      I’ve worked at hosting companies in the past. I don’t know the timeline, but I’ve never encountered a situation where one folded this fast and just take down a client’s site over a copyright claim.

      And our clients, because of the nature of the internet being the internet, a small percentage were real scumbag folks, who while the content was objectionable and disgusting, it wasn’t illegal. Which means it stayed up.

      • If there was something highly illegal like csam or dark web stuff and it came from a federal agency, we’d take down the site immediately.

      • If it was a strong letter from a legal entity that we trusted, we would pass that to the client and recommend remediation. No takedown unless there was a court order.

      • If it was a weak letter from a random legal entity, we lol’ed and wait for the threat of a lawsuit/court order. This was surprisingly extremely common.

      So wtf is this registrar doing to shit on their clients so fast without a court order?

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        Yeah, if Iwantmyname are so neglectful as to pull the entire plug on your website over a singlular copyright claim, then I’d move right the fuck along too. They’re clearly not a trustworthy registrar.

        To make things worse, Itch.io isn’t exactly a small company either. If this happened to someone smaller, with less outreach to fight back with than Itch, I can only imagine they’d have no recourse against this neglectful behaviour.

        • Rikudou_Sage@lemmings.world
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          I mean, smaller company is also a smaller impact and much faster decisions. If it happened to one of my small clients, it would be resolved within 20 minutes. If it would happen to my largest client, it would take hours if everyone in the decision chain suddenly turned competent and people with access to various stuff would all be available, which they probably wouldn’t, so realistically we’re talking days (assuming the DNS provider doesn’t restore it beforehand).

      • Maggoty@lemmy.world
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        23 hours ago

        How long ago? because Records companies just won a lawsuit seeking damages from ISPs for not doing copyright actions.

        • ByteOnBikes@slrpnk.net
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          7 hours ago

          I worked there in 2017-2020.

          You have a link to the details?

          Legal threats are a dime a dozen and I can see what type of action was made that gave the record companies a win.

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      They committed fraud with a false take down and are hoping they don’t get the shit sewed out out them by pointing the finger.

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      When no actual people are named no one has to take any responsibility.

      Just keep saying nebulous ideas like a company be the problem and then everyone walks away.

      Start blaming the people involved

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        1 day ago

        The DNS provider (who is not necessarily also a registrar, but it’s common that the registrar is also a provider) doesn’t have any option to disable individual pages. They can only disable a whole subdomain or domain.

        The server provider technically could, but it’s much harder because the site is served on https, so they would most likely have to disable the whole server as well.

        Not that the server provider was asked, it’s just to illustrate that no one but the service owner (itch.io) can meaningfully block a single page. Asking the infrastructure providers is a dick move.

        Edit: So the server provider was asked as well, but they’re not as incompetent it seems. Also, instead of a copyright abuse, BrandShield falsely sent this as a fraud and phishing, which is another dick move.

        So yeah, the DNS provider is incompetent, but BrandShield is the malicious actor here.

      • Th4tGuyII@fedia.io
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        1 day ago

        Don’t be fair to them either.

        Iwantmyname acted incompetently, but so did Brandshield, who decided to go straight to the nuclear option of a registrar takedown, rather than issuing a takedown request to Itch themselves