Be fair and equitable. There are times when strictness benefits a community, and there are times where laissez fair, laid-back moderation benefits a community. But nothing hollows out a community like moderators being unreliable or unfair.
If you’ve got a “don’t be a dick” rule and someone is making a point you agree with but being a dick about it, you still have to step in. If you’re having a bad evening, don’t let yourself be extra hard on people because you’re angry or rushed. Etc.
Be fair and equitable. There are times when strictness benefits a community, and there are times where laissez fair, laid-back moderation benefits a community. But nothing hollows out a community like moderators being unreliable or unfair.
If you’ve got a “don’t be a dick” rule and someone is making a point you agree with but being a dick about it, you still have to step in. If you’re having a bad evening, don’t let yourself be extra hard on people because you’re angry or rushed. Etc.